Panasonic DMP-BD55, DMP-BD35 Card, Other difficulties with playback, Can’t connect to the network

Troubleshooting guide

Card Page

The capacity of the SD card decreased.

MPEG-2 motion pictures and music on an SD card cannot be played.

The contents of the card cannot be read.

≥When a BD-Video that supports the virtual package is used, and an SD card is in the slot, data may be written to the SD card. Erase the data by using “BD-Video Data Erase”, format the card or use a new card.

≥Data that can be played from an SD card are AVCHD and JPEG data.

≥The card is not compatible or the contents on the card may be damaged.

≥Turn off and then turn on the unit again.

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7

7

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Network

I can’t connect to the network.

≥Are you subscribed to high speed internet connection? Check that the LAN cable is properly connected.

≥Have you plugged a telephone cord into the LAN terminal on this unit? Connect with a straight LAN cable.

≥Confirm the power for the modem or broadband router is turned on.

≥Confirm the network settings. Follow any instructions you may have received from your ISP (Internet Service Provider) and make changes to the settings.

≥Are the broadband router settings correct? Read the operating instructions for the broadband router.

≥Is the broadband router and/or modem connected correctly ? Check the operating instructions for each device and connect accordingly.

≥Check the “Network” and “BD-Live Internet Access” settings.

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14

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30, 33

Other difficulties with playback

Audio and video momentarily pause.

Picture-in-picture is not played with BD-Video.

The virtual package is not played with BD-Video.

Alternative soundtrack and subtitles cannot be selected.

No subtitles.

The subtitles overlap closed captions recorded on discs.

The resume play function does not work.

≥This occurs between playlist chapters or scenes ([AVCHD]).

≥When playing a title recorded on both layers, the unit automatically switches between layers and plays the title in the same way as a normal program. However, video and audio may momentarily cut out when the unit is switching layers.

≥Confirm whether the disc supports picture-in-picture.

≥Confirm whether the disc supports the virtual package.

≥The inserted SD card does not have sufficient available capacity.

≥The SD card is write-protected.

≥Sub contents copied to an SD card are provided by the disc producer as a part of the BD-Video content. Even if you record images and audio onto an SD card, it cannot be played as a virtual package.

≥The languages are not recorded on the disc.

≥You may not be able to use the on-screen menu to change the soundtrack and subtitles on some discs. Use the disc’s menus to make changes.

≥Subtitles are not recorded on the disc.

≥Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.

≥When progressive output is on, closed captions cannot be displayed.

≥Turn off the subtitles or turn off the closed caption setting on the TV.

≥Memorized positions are canceled when

–pressing [∫] several times.

–opening the disc tray.

≥The resume play function may not work depending on the disc.

≥[BD-V]: On BD-Video discs including BD-J, the resume play function does not work.

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21

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7

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19

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28

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28

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40

RQT9243 or RQT9350