Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

Regular disc rotating sounds.

The unit freezes due to one of its safety devices being

Poor reception due to atmospheric conditions.

activated. (Press and hold [Í/I] on the main unit for 10

Image disturbance during search.

 

seconds.)

 

guide

 

 

 

Interruptions in reception due to periodic terrestrial broadcasting

When the unit is turned on or off, there may be an unexpected

 

breaks.

 

sound. This does not indicate a problem with this unit.

 

 

Operations are slow to respond in power save mode.

 

 

Messages/Troubleshooting

Operations do not work due to a poor-quality disc. (Try again using a

 

 

Panasonic disc.)

 

 

 

 

 

 

 

 

 

Power

 

 

Page

 

 

 

 

 

No power.

Insert the AC mains lead securely into a known active household mains socket.

8, 65

 

The unit does not turn on

 

 

 

 

pressing [Í DVD].

 

 

 

 

The unit switches to standby

One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

 

mode.

 

 

 

 

 

 

 

 

The power is turned off

If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, this unit will

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automatically.

be automatically set to standby mode when the TV is set to standby mode.

 

 

 

 

 

 

 

Displays

 

 

 

 

 

 

 

 

The display is dim.

Change “FL Display” in the Setup menu.

59

 

“0:00” is flashing on the unit’s

Set the clock.

 

61

 

display.

 

 

 

 

 

 

 

 

The time recorded on the disc

Times shown may disagree with actual times.

 

and the available time shown do

Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the

 

not add up.

last recorded title is deleted. It does not increase if other titles are deleted.

 

The displayed time of this unit is

Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no

 

different from the actual

increase in disc space.

 

 

recording time or MP3 recording

More disc space than the actual recording time is used after recording or editing the DVD-R,

 

time.

DVD-R DL, +R or +R DL 200 times or more.

 

 

While searching, the elapsed time may not display correctly.

 

Compared to the actual recorded

The displayed recording/play time is converted from the number of frames at 29.97 frames

 

time, the elapsed time displayed

(equal to 0.999 seconds) to one second. There will be a slight difference between the time

 

 

is less.

displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as

 

 

(Only when recording in NTSC)

approximately 59 minutes 56 seconds). This does not affect the recording.

 

 

 

 

 

 

“U88” is displayed and the disc

The unit is carrying out the recovery process. Do the following to eject the disc.

 

cannot be ejected.

1 Press [Í/I] on the main unit to switch the unit to standby.

 

 

 

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about

 

 

 

10 seconds. The unit is forcibly switched to standby.

 

 

 

2 While the unit is off, press and hold [] and [CH W] on the main unit at the same time for

 

 

 

about 5 seconds. Remove the disc.

 

 

TV screen and video

 

 

 

 

 

 

 

 

Television reception worsens

This can occur because the signals are being divided between the unit and other equipment.

 

after connecting the unit.

It can be solved by using a signal booster, available from audio-visual suppliers. If it is not

 

 

 

solved by using a signal booster, consult the dealer.

 

 

Status messages do not appear.

Select “Automatic” in “On-Screen Messages” in the Setup menu.

59

 

 

 

 

 

The grey background does not

Select “On” in “Grey Background” in the Setup menu.

59

 

appear.

 

 

 

 

Picture does not appear during

Timer recordings work regardless whether the unit is on or off. To confirm the timer recording

 

timer recording.

is going to work properly, turn the unit on.

 

 

 

 

 

 

The 4:3 aspect ratio picture

Use the television to change the aspect. If your television does not have that function, set

53

 

expands left and right.

“Progressive” in the Picture menu to “Off”.

60

 

Screen size is wrong.

Check the settings for “TV Aspect” in the Setup menu.

 

If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.

60

 

 

 

 

By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will be

58

 

 

made using the wrong aspect. Match the aspect settings to the broadcast when recording.

58

 

 

Set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “4:3”.

 

 

It may be possible to adjust the display mode on the TV. Refer to your television’s operating

 

 

 

instructions.

 

 

 

The screen changes

The display may turn to the screen saver mode automatically if there is no operation for

 

automatically.

5 minutes or more. Press [OK] to return to the previous screen.

 

 

 

 

 

 

 

RQT9075

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Panasonic DMR-EH68, DMR-EH58 operating instructions Troubleshooting guide