Panasonic DMR-ES15 Troubleshooting guide, Alternative soundtrack and, Quick View does not work

Play		Page
Play fails to start even	• Insert the disc correctly with the label facing up.	16
when [q] (PLAY) is	• The disc is dirty.	6
pressed.	• You tried to play a blank disc or disc unplayable on this unit.	4, 5
Play starts but then stops	• You tried to play a +RW that needs to be finalized on the equipment used for recording.	—
immediately.	• When recording to DVD-RAM using EP ( 8Hours ) mode, play may not be possible on DVD players	39
	that are compatible with DVD-RAM. In this case use EP ( 6Hours ) mode.
	• You cannot play discs during DV automatic recording.	—
	• If playing DivX VOD content, refer to the homepage where you purchased it.	—
Audio and video	• This occurs between playlist chapters.	—
momentarily pause.	• This occurs as scenes change during Quick View.	—
DVD-Video is not played.	• You have set a ratings level to limit DVD-Video play. Change this setting.	39
Alternative soundtrack and	• The languages are not recorded on the disc.	—
subtitles cannot be	• You may have to use the disc’s menus to select languages.	22
selected.
No subtitles.	• Subtitles are not recorded on the disc.	—
	• Set “Subtitle” on the on-screen menu to “On”.	27
Angle cannot be changed.	• Angles can only be changed during scenes where different angles are recorded.	—
You have forgotten your	• While the disc tray is open, press and hold [* REC] and [q x1.3] on the main unit at the same time	—
ratings password.	for 5 or more seconds (“INIT” will appear on the unit’s display). The ratings level returns to “8”.
Quick View does not work.	• This does not work when audio is other than Dolby Digital.	—
	• This does not work while recording in XP or FR mode.	—
The resume play function	• Memorized positions are cancelled when the unit is turned off or when the tray is opened. The	—
does not work.	memorized position on the playlist is also cancelled when the playlist and title are edited.
The Video CD picture does	• When connecting to Multi-system TV, select “NTSC” in “TV System” in the Setup menu.	43
not display properly.	• When connecting to PAL TV, the lower part of the picture cannot be displayed correctly during	—
	search.
Time Slip does not work.	• Time Slip does not work when the unit’s “TV System” settings are different from the title recorded	43
	on the disc.
When playing PAL disc,	• Set “Transfer” in Picture menu to “Auto”.	28
picture distorted.
When playing DivX disc,	• Change “Source Select” in Disc menu.	27
picture distorted.
It takes time before play	• This is normal on DivX video.	—
starts.
Picture stops.	• Picture may stop if the DivX files are greater than 2 GB.	—
Edit
Cannot format.	• The disc is dirty. Wipe with a damp cloth and then wipe dry.	6
	• You tried formatting a disc that is not compatible with this unit.	4, 5
Cannot create chapters.	• The unit writes the chapter information to the disc when you turn it off or remove the disc. The	—
	information is not written if there is an interruption to the power before this.
Cannot mark the start point	• These operations are not possible with still pictures.	—
or the end point during	• You cannot set points if they are too close to each other. You cannot set an end point before a start	—
“Partial Delete” operation.	point.
Cannot delete chapters.	• When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer.	31
The available recording	• Available recording space on DVD-R, DVD-R DL, +R or +R DL does not increase even after	—
space doesn’t increase	deleting previously recorded titles.
even after deleting	• Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the last	—
recordings on the disc.	recorded title is deleted. It does not increase if other titles are deleted.
Cannot create a playlist.	• You cannot select all the chapters at once in a title if the title also includes still pictures. Select	—
	them individually.
To reset this unit

Troubleshooting guide

To return all the settings other than the main ones to the factory preset.

To reset the ratings level settings.

To restore the unit if it freezes due to one of the safety devices being activated.

•Select “Yes” in “Shipping Condition” in the Setup menu. All the settings except for the ratings level, ratings password and time settings return to the factory preset. The timer recording programmes are also cancelled.

•Select “Yes” in “Default Settings” in the Setup menu. All the settings other than the programmed

channels, time settings, country settings , disc language settings, ratings level, ratings password, remote control code, return to the factory presets.

Only for Australia and N.Z.

•Press and hold [2 CH] and [CH 1] on the main unit until the Country setting screen or the Auto- Setup screen appears. All the settings except for the ratings level, ratings password and time settings return to the factory preset. The timer recording programmes are also cancelled.

•While the disc tray is open, press and hold [* REC] and [q x1.3] on the main unit at the same time for 5 or more seconds.

•Press and hold [8] on the main unit for 10 seconds. (The settings remain.)

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RQT8317

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