Panasonic DMR-ES15 manual Troubleshooting guide

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

• Regular disc rotating sounds.		• Operations do not work due to a poor-quality disc. (Try again using a
• Poor reception due to atmospheric conditions.		Panasonic disc.)
• Image disturbance during search.		• The unit freezes due to one of its safety devices being activated.
		(Press and hold [8] on the main unit for 10 seconds.)
Power			Page
No power.	• Insert the AC mains lead securely into a known active AC mains socket.		8, 9	guide
The unit does not turn on	• One of the unit’s safety devices is activated. Press [8] on the main unit to turn the unit on.		—
The unit switches to the
pressing [^ DVD].
standby mode.				questions/Troubleshooting
Screen size is wrong.	• Check the settings for “TV Aspect” in the Setup menu.		40
TV screen and video
Television reception	• This can occur because the signals are being divided between the unit and other equipment. It can		—
worsens after connecting	be solved by using a signal booster, available from audio-visual suppliers. If it is not solved by
the unit.	using a signal booster, consult the dealer.
Status messages do not	• Select “Automatic” in “On-Screen Messages” in the Setup menu.		40
appear.
The grey background does	• Select “On” in “Grey Background” in the Setup menu.		40
not appear.
Picture does not appear	• Timer recordings work regardless whether the unit is on or off. To confirm the timer recording is		—
during timer recording.	going to work properly, turn the unit on.
The 4:3 aspect ratio picture	• Use the television to change the aspect. If your television does not have that function, set		28
expands left and right.	“Progressive” in the Picture menu to “Off”.
				asked
There is a lot of after-image	• Set “Playback NR” in the Picture menu to “Off”.		28
when playing video.
When playing DVD-Video	• Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method or		28
using progressive output,	material used on DVD-Video, but should be corrected if you use interlace output.			Frequently
one part of the picture
momentarily appears to be
doubled up.
There is no apparent	• The effect is less perceivable with some types of video.		—
change in picture quality
when adjusted with the
Picture menu in the on-
screen menus.
The images from this unit	• Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal or		8–10
do not appear on the	COMPONENT VIDEO OUT terminals on this unit.		—
television.	• Make sure that the television’s input setting (e.g., AV1) is correct.
Picture is distorted.	• Progressive output is set to on but the connected television is not progressive compatible.		—
	Press and hold [g] and [q x1.3] on the main unit at the same time for about 5 seconds. The setting
	will change to interlace.		43
	• The unit’s “TV System” setting differs from the TV system used by the disc now playing. While
	stopped, press and hold [g] and [; OPEN/CLOSE] on the main unit for 5 or more seconds. The
	system switches from PAL to NTSC or vice versa.
Displays
The display is dim.	• Change “FL Display” in the Setup menu.		40
“0:00” is flashing on the	• Set the clock.		44
unit’s display.
The time recorded on the	• Times shown may disagree with actual times.		—
disc and the available time	• Even if you delete recorded content from DVD-R, DVD-R DL, +R or +R DL, there is no increase in		—
shown do not add up.	disc space.		—
The play time shown for	• Available recording space on a DVD-RW (DVD-Video format) or +RW increases only when the last
	recorded title is deleted. It does not increase if other titles are deleted.
MP3 does not agree with			—
	• More disc space than the actual recording time is used after recording or editing DVD-R, DVD-
the actual time.
	R DL, +R or +R DL 200 times or more. (For the second layer on DVD-R DL and +R DL, this
	happens after about 60 times.)		—
	• While searching, the elapsed time may not display correctly.
“U88” is displayed and the	• The unit is carrying out the recovery process. Do the following to eject the disc.		—
disc cannot be ejected.	1 Press [8] on the main unit to switch the unit to standby.
	If the unit doesn’t switch to standby, press and hold [8] on the main unit for about 10 seconds.
	The unit is forcibly switched to standby.
	2 While the unit is off, press and hold [g] and [CH 1] on the main unit at the same time for about
	5 seconds. Remove the disc.
Sound
No sound.	• Check the connections and settings. Check the input mode on the amplifier if you have connected		8–10, 40
Low volume.	one.		22
Distorted sound.	• Press [AUDIO] to select the audio.
Cannot hear the desired	• Turn off V.S.S. in the following cases.		28
	– When using discs that do not have surround sound effects such as Karaoke discs.
audio type.
	– When playing bilingual broadcast programmes.
			—
	• The disc may have a restriction on the method of audio output. Some discs prohibit down-mixing
	and this unit can then only output the front two channels. Refer to the disc’s jacket.		—
	• Audio may not be output due to how DivX files were created.
Cannot switch audio.	• You cannot change the audio type when playing DVD-R, DVD-R DL, DVD-RW (DVD-Video format),		—
	+R, +R DL or +RW. When any these disc types is in use, the audio of broadcast programme
	cannot be changed.		10, 40
	• When connecting an amplifier using an optical digital cable, you cannot switch the audio if “Dolby
	Digital” is set to “Bitstream”. Set “Dolby Digital” to “PCM” or connect using audio cables.		—
	• There are discs which audio cannot be changed because of how the disc was created.
				RQT8317

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