Problems Solving 9 Chapter

Information Codes

In the event of communication failures, Information Codes appear in the transmission result, or in the transaction journal.

When an Information Code is displayed, take necessary action as recommended in the table below. For definitions of the Information Code not found here, refer to the User (U)/Jam (J)/Machine (E) Error Codes in the Operating Instructions (For Basic Operations) of provided booklet.

Info. code

Problem

 

 

Action

 

 

 

Refer to

 

 

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

Reload the document properly.

 

 

 

 

 

 

 

 

 

 

 

Remove the document jam.

 

 

 

 

 

 

 

 

Adjust Original Guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

031

Document is too long or

Reload the document properly.

 

Operating

 

jammed.

Remove the document jam.

 

 

Instructions (For

 

 

 

 

 

 

 

 

 

Basic Operations)

 

Document length exceeds 78.8

 

600dpi

 

Super Fine

 

 

 

 

 

 

 

inches (2 meters) in

 

(Max. Length)

 

(Max. Length)

 

 

 

 

Std” and “Fine” mode only. The

 

2-Sided

2-Sided

 

2-Sided

2-Sided

 

 

 

 

length limitation

 

(Long

(Short

 

(Long

(Short

 

 

 

 

 

Edge)

 

Edge)

 

 

 

 

for “Super Fine” and “600dpi

 

Edge)

 

Edge)

 

 

 

 

 

1-Sided

 

1-Sided

 

 

 

 

mode, is subject to the

 

 

 

 

 

 

 

 

 

 

A3/

*20 in

25 in

 

20 in

60 in

 

 

 

 

available Memory size.

 

 

 

 

 

Ledger

(528 mm)

(639 mm)

 

(528 mm)

(1534 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

B4

*25 in

30 in

 

25 in

72 in

 

 

 

 

 

 

(633 mm)

(779 mm)

 

(633 mm)

(1827 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A4/

11 in

35 in

 

28 in

78 in

 

 

 

 

 

 

Letter

(300 mm)

(894 mm)

 

(728 mm)

(2000 mm)

 

 

 

*In this case, the machine switches to “Super Fine” mode.

061

ADF Cover is open.

Close the ADF Cover.

 

 

 

 

 

 

 

 

 

 

 

 

400

During initial handshake,

Check with the other party.

 

 

 

 

 

 

 

receiving station did not respond

Reload the document and send again.

 

 

 

 

or a communication error

 

 

 

 

 

occurred.

 

 

 

 

 

 

 

 

 

 

401

Remote station required a

Check the remote station.

 

 

 

 

 

 

 

Receiving Password to receive

 

 

 

 

 

the document. Remote station

 

 

 

 

 

does not have Confidential

 

 

 

 

 

Mailbox.

 

 

 

 

 

 

 

 

 

 

402

During initial handshake,

Reload the document and send again.

 

 

 

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

403

No polling capability at the

Ask remote side to set to be polled.

 

 

 

 

 

 

 

remote side.

 

 

 

 

 

 

 

 

 

 

404/405

During initial handshake,

Reload the document and send again.

 

 

 

 

 

 

 

communication error occurred.

 

 

 

 

 

 

 

 

 

 

406

Transmission Password does

Check the password, or the telephone number

Editing Address

 

not match.

in Address Book.

Book (See page

 

Receiving Password does not

 

173)

 

 

match.

 

 

 

 

 

Received from an unauthorized

 

 

 

 

 

station in Selective Reception

 

 

 

 

 

mode.

 

 

 

 

208