Calls cannot be
received
The phone is not
switched on Switch the phone on
Incoming calls are
barred Disable the incoming call barring
The phone is not
registered to a
network
Move to a coverage area and
operate your phone after it has
registered with a network.
Emergency calls
cannot be made You are not in a
GSM coverage area
Check that the antenna symbol
S
is displayed - move to a coverage
area and operate your phone when
the antenna symbol is displayed
Telephone
numbers cannot be
recalled from
Phonebook
The phone is locked Unlock the phone
Phone number has
been restricted Switch off restriction
Important Error Messages
These are some of the most important error messages which may be displayed:
Area Not Allowed Roaming in the selected area is not allowed
Network Not
Allowed Roaming with the selected network is not allowed
Security Failure The network has detected an authentication failure
because your SIM is not registered with that network -
contact your Service Provider
SIM Blocked /
Contact Service
provider
The SIM is blocked because one of the PIN/PIN2
unblocking keys (PUK/PUK2) has been entered incorrectly
ten times - contact your Service Provider
SIM Error The phone has detected a problem with the SIM - switch
the phone off and then back on; if the message is still
displayed contact your Service Provider
SIM Invalid The SIM has failed one or more of the SIM personalisation
checks - contact your Service Provider
Function
Unavailable
The selected feature is either not supported by the SIM or
is not available with the current subscription - contact your
Service Provider
PIN2 Invalidated The PIN2 is blocked permanently because the wrong
PUK2 has been entered ten times, services controlled by
PIN2 cannot be used - contact your Service Provider
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Trouble Shooting