Trouble Shooting

 

The phone is not

Switch the phone on

 

switched on

 

 

Calls cannot be

Incoming calls are

Disable the incoming call barring

barred

received

 

The phone is not

Move to a coverage area and

 

 

registered to a

operate your phone after it has

 

network

registered with a network.

 

 

Check that the antenna symbol S

Emergency calls

You are not in a

is displayed - move to a coverage

cannot be made

GSM coverage area

area and operate your phone when

 

 

the antenna symbol is displayed

Telephone

The phone is locked

Unlock the phone

numbers cannot be

Phone number has

 

recalled from

Switch off restriction

Phonebook

been restricted

 

Important Error Messages

These are some of the most important error messages which may be displayed:

Area Not Allowed

Roaming in the selected area is not allowed

Network Not

Roaming with the selected network is not allowed

Allowed

 

 

The network has detected an authentication failure

Security Failure

because your SIM is not registered with that network -

 

contact your Service Provider

SIM Blocked /

The SIM is blocked because one of the PIN/PIN2

Contact Service

unblocking keys (PUK/PUK2) has been entered incorrectly

provider

ten times - contact your Service Provider

 

The phone has detected a problem with the SIM - switch

SIM Error

the phone off and then back on; if the message is still

 

displayed contact your Service Provider

SIM Invalid

The SIM has failed one or more of the SIM personalisation

checks - contact your Service Provider

 

Function

The selected feature is either not supported by the SIM or

is not available with the current subscription - contact your

Unavailable

Service Provider

 

 

The PIN2 is blocked permanently because the wrong

PIN2 Invalidated

PUK2 has been entered ten times, services controlled by

 

PIN2 cannot be used - contact your Service Provider

52

Page 56
Image 56
Panasonic EB-GD93 operating instructions Important Error Messages