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Jams / Cleaning
For assistance, call 1-800-435-7329.
Sending document jams!
If the unit does not release the document during feeding, remove the jammed document.
1Open the front panel.
2Remove the jammed document carefully.
3Close the front panel securely by pushing down on
both ends.
Front panel
Note:
Do not pull out the jammed paper forcibly
before opening the front panel.
Cleaning!
If white or black bands appear on a copied or transmitted document, clean the white roller.
Front panel
White roller
Document
feeder tray
1Disconnect the printer cable, the power cord and
the telephone line cord.
2Open the document feeder tray and the front panel.
3Clean the white roller with a cloth moistened with
isopropyl rubbing alcohol by rotating the roller and
let it dry thoroughly.
4Close the front panel securely by pushing down on
both ends.
5Connect the printer cable, the power cord and the
telephone line cord.
Caution:
Do not use paper products, such as paper towels or
tissues, to clean the white roller.