23
Open the front door and check whether the
media is jammed under the color imaging unit.
If the media jam is not found, go to next step.
BIf the media is jammed, remove it by
following Method B of Jam at B.
To clear error message “Jam at C”, slide out
the fuser unit, then slide it back to the printer.
#Turn the green thumbscrew
counterclockwise.
$Holding the green tab, slide the fuser unit
out until it stops.
%Press the green lever.
Hold the fuser unit (see above) and slide it out
and close the front door.
SAFETY CAUTION:
BThe fuser unit weighs approximately 3.1 kg
{6.8 lbs.}. Take care when handling it.
Press out on tabs to unlock and remove the oil
supply roll out of the fuser unit.
Note:
BIf the paper is not jammed in the fuser unit,
perform Method B of Jam at B on page 22.
#Turn the fuser unit’s green knob clockwise.
$Remove the jammed media.
Note:
BIf needed, you can remove the cleaning pad to
remove the jammed media.
SAFETY CAUTION:
BDo not touch the roller and the parts around the
roller when handling the fuser unit, because they
may be hot.
3
2
Jam at CSAFETY CAUTION:
The fuser unit is hot; to avoid personal
injury, turn off the printer and wait 10
minutes (after opening the front door) for
the fuser unit to cool before touching it.
!
Jammed media
1
#
%
CAUTION:
HOT SURFACE INSIDE
5
4
#
$
#
Cleaning pad
Green Knob
$
#
$
(continued)
Maintenance
Reference Guide