22
Periodic cleaning of the printer is recommended.
The frequency of cleaning is dependent upon the
environment in which the printer is used. You should
clean the printer:
BAt least once a month.
BWhen the printer experiences frequent media
jams.
BWhen print quality has deteriorated.
For the detailed information, refer to “Care and
Maintenance” of the Operating Instructions installed
on your computer.

Jam at B, C, G, H:

To clear a jam, see the instructions on this
Reference Guide and “Care and Maintenance” of the
Operating Instructions installed on your computer.

Jam at A, D, E, F, MPT:

To clear a jam, refer to the label inside the front door
and “Care and Maintenance” of the Operating
Instructions installed on your computer.

Incorrect media or wrong media settings

When “Media type mismatch” appears on the
printer panel, remove the jammed media [ see
instruction above in “Jam at A” or “Jam at MPT
(multi-purpose tray)”], then load the media in the
correct media tray or select the correct media in the
printer driver (see “Settings and Printing” of the
Operating Instructions installed on your computer).
Note:
BIf the error message is not cleared after removing
jammed media, open and close the front door to
clear it.
Remove the jammed media from the multi-
purpose tray.
Open and close the front door to clear the
error message.
Open the left side door.
Pull out the paper feeder using the green
handles. Remove the jammed media on or
under the paper feeder.
Insert the paper feeder and close the left side
door.
Clearing Media Jams
Label
2
Method A
Method B
2
1
1
3
Jam at B (Method A or B)Cleaning the Printer