Panasonic KX-TCD420NZ operating instructions Answering System Problem Possible cause Solution

Before Requesting Help

Answering System
Problem	Possible cause	Solution
The answering system is on,	• The recording time is set to	• Select “1 minute” or
but incoming messages are	“greeting only”.	“unlimited” (see “Answering
not recorded.		System”).
	• Memory is full.	• Erase some or all of the
		messages.
You cannot operate the	• Incorrect remote code	• Enter the correct remote
answering system from a	entered.	code.
touch tone phone.	• Tone are too short to	• Press each button firmly.
	activate the unit.
	• The answering system is	• Turn on the answering
	off.	system.
You cannot operate the	• Someone is operating the	• Retry when other user has
answering system with the	answering system.	finished operation.
handset.	• You are too far from the	• Move closer to the base
	base unit.	unit.
While recording a greeting	• A call is being received.	• To answer the call, press
message, the unit starts to ring		TALK. The recording stops
and stops recording.		halfway. Start from the
		beginning after hanging up.

During playback, the unit starts to ring and stops playback.

•A call is being received.

•To answer the call, press TALK.

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