| Useful Information |
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Telephone |
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Problem | Cause & solution |
I cannot make or receive calls. | L The AC adaptor or telephone line cord is not |
| connected. Check the connections. |
| L If you are using a splitter to connect the unit, |
| remove the splitter and connect the unit to the wall |
| socket directly. If the unit operates properly, check |
| the splitter. |
| L Disconnect the base unit from the telephone line |
| and connect the line to a known working telephone. |
| If the working telephone operates properly, contact |
| our service personnel to have the unit repaired. If |
| the working telephone does not operate properly, |
| contact your service provider. |
| L The dialling mode setting is incorrect. Set to |
| “Tone” or “Pulse” as needed (page 12). |
| L The call bar feature is turned on. Turn it off (page |
| 29, 34). |
| L You dialled a call restricted number (page 34). |
| L The key lock feature is turned on. Turn it off (page |
| 15). |
The unit does not ring. | L The ringer volume is turned off. Adjust the handset |
| ringer volume (page 26) and the base unit ringer |
| volume (page 18). |
| L The night mode feature is turned on. Turn it off |
| (page 27, 32). |
The batteries should be charging | L Clean the charge contact and charge again (page |
but the battery icon does not | 10). |
change. | L The AC adaptor is disconnected. Plug in the AC |
| adaptor. |
A busy tone is heard when {C} is | L The handset is too far from the base unit. Move |
pressed. | closer and try again. |
| L Another handset or the base unit is on an outside |
| call. Wait for the other user to complete the call. |
No sound is heard when making a | L If you make a call with the base unit while the ARS |
call with the base unit. | feature is turned on, no sound will be heard until the |
| base unit determines which carrier should be used |
| for the call. |
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