Useful Information

 

 

Problem

Cause/solution

Static is heard, sound

L Move the handset and the base unit away from other

cuts in and out.

electrical appliances.

Interference from other

L Move the handset closer to the base unit.

electrical units.

L Press {CH} to select a clearer channel in the talk mode.

 

L If your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

 

I cannot make a call.

L The dialing mode may be set incorrectly. Change the

 

setting (page 13).

 

L The base unit is in use. Try again later.

 

 

I cannot redial by

L If the last number dialed was more than 24 digits long,

pressing {REDIAL}.

the number will not be redialed correctly. Dial the

 

number manually.

I cannot have a

L Make sure that an optional headset is connected

conversation using the

properly (page 25).

headset.

 

 

 

I cannot make long

L Make sure that you have long distance service.

distance calls.

 

 

 

I cannot page the

L The called handset is too far from the base unit.

handset.

L The called handset is in use. Try again later.

 

 

Caller ID

 

 

 

Problem

Cause/solution

I cannot dial the phone

L The phone number you dialed might have an incorrectly

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 19).

The 2nd caller’s

L In order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

service provider and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone service provider again to activate this

 

specific service, even if you already subscribed to both

 

Caller ID and Call Waiting with Caller ID services

 

(CWID).

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG2130 operating instructions Caller ID Problem Cause/solution