Useful Information
39
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system (KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524)
*1KX-TG2522/ KX-TG2523/KX-TG2524
Caller information is slow to
display.
LDepending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
LMove closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
LEdit the phonebook entry name to fit in 1 line
of text (page 18).
Problem Cause/solution
The unit does not
record new
messages.
LThe answering system is turned off. Turn it on (page 25).
LThe message memory is full. Erase unnecessary
messages (page 27).
LThe recording time is set to “Greeting Only”. Change
the setting (page 30).
LIf your own greeting message is not recorded properly,
callers are unable to leave a message. Record your own
greeting message again (page 26).
LIf you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 29).
My own greeting
message cannot be
properly heard.
LRecord your own greeting message again (page 26).
I cannot operate the
answering system.
LSomeone is using the unit. Wait for the other user to
finish.*1
LA caller is leaving a message. Wait for the caller to finish.
LThe handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
LThe remote access code is not set. Set the remote
access code (page 28).
LYou are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 28).
LPress each key firmly.
LThe answering system is turned off. Turn it on (page 29).
Problem Cause/solution
TG251x_2xE(e).book Page 39 Monday, January 25, 2010 3:09 PM