Useful Information
38
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
*1KX-TG2512/ KX-TG2513/KX-TG2522/KX-TG2523/KX-TG2524
*2KX-TG2521/ KX-TG2522/KX-TG2523/KX-TG2524
Caller ID
Noise is heard, sound cuts in
and out.
LYou are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
LUnplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
The handset does not ring. LThe ringer volume is turned off. Adjust ringer
volume (page 21).
I cannot make a call. LThe handset is too far from the base unit.
Move closer and try again.
LAnother unit is in use. Wait and try again
later.*1
LAnswering system is being used.*2 Wait and
try again later.
Problem Cause/solution
Caller information is not
displayed.
LYou must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
LIf your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
LIf you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
LOther telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Problem Cause/solution
TG251x_2xE(e).book Page 38 Monday, January 25, 2010 3:09 PM