Panasonic KX-TG313SK, KX-TG4224, KX-TG4221 Caller ID, Useful Information, Problem, Cause/solution

Models: KX-TG4221

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Caller ID

Useful Information

Problem

The handset does not ring.

The base unit does not ring.

I cannot make a call.

I cannot make long distance calls.

Cause/solution

RThe ringer volume is turned off. Adjust the ringer volume (page 14, 20).

RThe ringer volume is turned off. Adjust the ringer volume (page 15).

RThe dialing mode may be set incorrectly. Change the setting (page 13).

RMake sure that you have long distance service.

Caller ID

Problem

Caller information is not displayed.

Caller information is displayed late.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/

telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 20).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 22).

RIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.

After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-TG313SK, KX-TG4224, KX-TG4221, KX-TG4223, KX-TG4225 Caller ID, Useful Information, Problem, Cause/solution