Useful Information
Caller ID
Problem | Cause/solution |
Caller information is not | L You need to subscribe to Caller ID service. |
displayed. | Contact your service provider/telephone |
| company for details. |
| L If your unit is connected to any additional |
| telephone equipment such as a Caller ID box |
| or cordless telephone line socket, plug the |
| unit directly into the wall socket. |
| L If you use a DSL/ADSL service, we |
| recommend connecting a filter (contact your |
| DSL/ADSL service provider) to the telephone |
| line between the base unit and the telephone |
| line socket. Contact your DSL/ADSL provider |
| for details. |
| L Other telephone equipment may be interfering |
| with this unit. Disconnect the other equipment |
| and try again. |
Caller information is displayed | L Depending on your service |
late. | provider/telephone company, the unit may |
| display the caller’s information at 2nd ring or |
| later. |
| L Move closer to the base unit. |
Time on the unit is shifted. | L Incorrect time information from incoming |
| Caller ID changes the time. Set the time |
| adjustment to “Manual” (off) (page 24). |
Answering system (KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394)
Problem | Cause/solution |
The unit does not record new | L The answering system is turned off. Turn it on |
messages. | (page 30). |
| L The message memory is full. Erase |
| unnecessary messages (page 31). |
| L The recording time is set to “Greeting |
| only”. Change the setting (page 35). |
| L If you subscribe to the voice mail service, |
| messages are recorded by your service |
| provider/telephone company not your |
| telephone. Change the unit’s number of rings |
| setting or contact your service |
| provider/telephone company (page 34). |
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