Useful Information

Caller ID

Problem

Cause/solution

Caller information is not

L You must subscribe to a Caller ID service.

displayed.

Contact your service provider/telephone

 

company for details.

 

L If your unit is connected to any additional

 

telephone equipment, remove and plug the

 

unit directly into the wall socket.

 

L If you use a DSL/ADSL (JetStream) service,

 

we recommend that you contact your

 

DSL/ADSL service provider to have a

 

DSL/ADSL Splitter installed. We do not

 

recommend the use of generic DSL/ADSL

 

filters. Contact your DSL/ADSL service

 

provider for details.

 

L Other telephone equipment such as a

 

monitored Burglar Alarm or the modem in the

 

SKY Digital decoder may be interfering with

 

this unit. Disconnect the other equipment and

 

try again.

Caller information is slow to

L Depending on your service provider/

display.

telephone company, the unit may display the

 

caller’s information at 2nd ring or later.

 

L Move closer to the base unit.

Time on the unit has shifted.

L Incorrect time information from incoming

 

Caller ID changes the time. Set the time

 

adjustment to off (page 25).

Answering system (KX-TG7321/KX-TG7322)

Problem

Cause/solution

The unit does not record new

L The answering system is turned off. Turn it on

messages.

(page 30).

 

L The message memory is full. Erase

 

unnecessary messages (page 32).

 

L The recording time is set to Greeting

 

Only. Change the setting (page 35).

 

L If you subscribe to the voice mail service,

 

messages are recorded by your service

 

provider/telephone company not your

 

telephone. Change the unit’s number of rings

 

setting or contact your service provider/

 

telephone company (page 34).

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Panasonic KX-TG7302NZ Caller ID Problem Cause/solution, Answering system KX-TG7321/KX-TG7322 Problem Cause/solution