Useful Information

Problem

Cause & solution

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

company and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone company again to activate this specific

 

service, even if you already subscribed to both Caller ID

 

and Call Waiting with Caller ID services (CWID).

 

 

 

 

Video phone

 

 

 

Problem

Cause & solution

I cannot have a video call.

LDepending on the compatibility of the other party’s

 

video phone, you may not be able to have a video call

 

with that person. The other party needs a compatible

 

Panasonic unit (KX-THA12/KX-THA16/KX-THA17)

 

with the base unit (KX-TH102) or ITU-T H.324

 

compatible device to have a video call. Your unit works

 

with most videophone devices that meet the ITU-T

 

H.324.

 

LIf the base unit is connected to a VoIP-TA (Voice over

 

Internet Protocol - Telephony Adaptor), you may not be

 

able to have a video call.

 

LVideo phone feature is not permitted on the other

 

party’s unit.

 

LAnother user is accessing the Internet using a dial up

 

network. Wait until another user to end the operation

 

and try again.

 

LAnother handset user is on a video call with an outside

 

party. Wait until another handset user to end the call

 

and try again.

 

LYou cannot have a video call during a cellular call.

 

 

The interrupt tone is

LA call is being received. Press {OFF} to end the 1st call,

heard during a video call.

then answer the 2nd call.

 

 

Video monitor

 

 

 

Problem

Cause & solution

The image is faint.

LThe camera lens is dirty. Clean it with a soft dry cloth.

 

 

The image sent from

LAdjust the display sharpness or brightness setting

another compatible

(page 38, 39).

Panasonic unit (KX-

LThe place where the destination unit is located is dark.

THA12/KX-THA13/KX-

Improve lighting.

THA16/KX-THA17) is

 

poor.

 

 

 

68For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-THA16 operating instructions Video phone Problem Cause & solution, Video monitor Problem Cause & solution
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KX-THA16 specifications

The Panasonic KX-THA16 is a cutting-edge home automation device designed to seamlessly enhance your living experience by connecting various smart devices within your household. This innovative product showcases Panasonic's commitment to delivering high-quality technology that is both user-friendly and efficient.

One of the main features of the KX-THA16 is its ability to support multiple smart home devices, allowing users to manage everything from lighting to security systems through a single interface. This is facilitated by its compatibility with Panasonic’s proprietary Home Network System, which allows for easy integration with other Panasonic smart products as well as third-party devices that adhere to the Z-Wave or Zigbee protocols.

The KX-THA16 is equipped with an intuitive user interface, which simplifies navigation and control of connected devices. Whether you are adjusting the thermostat, turning on/off lights, or monitoring security cameras, the interface is designed to make these tasks straightforward. Users appreciate the flexibility to customize their smart home setup to meet their unique needs, promoting enhanced convenience and comfort.

In terms of technological advancements, the KX-THA16 incorporates advanced wireless communication technologies. This ensures a stable and reliable connection between the hub and all connected devices, minimizing disruptions and enhancing performance. Additionally, the long-range wireless capabilities allow the device to communicate effectively even when the connected units are located far from the central hub.

Another noteworthy characteristic of the KX-THA16 is its energy-saving features. Users can schedule devices to operate during off-peak hours, which not only conserves energy but also contributes to cost savings on energy bills. The device can provide insights into energy consumption, allowing users to track usage patterns and make informed decisions on device operation.

Furthermore, the KX-THA16 offers robust security options to protect your home. With functionalities such as real-time alerts, motion detection, and video monitoring, homeowners can stay informed about their property even when they are away.

Overall, the Panasonic KX-THA16 represents a noteworthy advancement in home automation technology, bringing together ease of use, efficient energy management, and robust security in a single comprehensive solution. By investing in this device, homeowners can significantly enhance their smart home experience, making everyday living more comfortable and secure.
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