DVD/ Video CD/ CD | Solution |
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Play fails to start even when PLAY is | • | This DECK cannot play discs other than DVDs, Video CDs |
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pressed... |
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| • | The disc may be dirty and require cleaning. |
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Picture is distorted during rapid | • | The picture will be somewhat distorted at times: |
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advance or rapid reverse... |
| this is normal. |
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No Forward/Reverse Scene Search | • | Some discs may have sections which prohibit |
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play... |
| Forward/Reverse Scene Search. (p. 23) |
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Audio soundtrack and/or subtitle | • | If the audio soundtrack and/or subtitle language |
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language is not the one selected at |
| selected at DVD initial settings does not exist |
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the initial settings... |
| on the disc, it will not be accessible. |
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No subtitles... | • | Subtitles appear only when available on disc. |
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| • | “OFF” is selected at the changing subtitle language. |
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| Select “ON” at the “Subtitle Languages” section |
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| (p. 36) to display the subtitles. |
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Alternative audio soundtrack | • | Alternative language cannot be selected with discs |
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(or subtitle) language cannot be |
| which do not contain more than one language. |
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selected... | • | For some discs, alternative language cannot be selected |
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| with the AUDIO or SUB TITLE button. |
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| Try selecting it from the DVD MAIN MENU if available. |
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Angle cannot be changed... | • | This function is dependent on software availability. |
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| Even if disc has multiple angles, they may be recorded |
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| for specific scenes only. (p. 37) |
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Miscellaneous | Solution |
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Programs cannot be viewed on TV... | • | Make sure TV is tuned to VCR's output channel (3 or 4). |
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| • | Check connections between DECK, external antenna, |
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| and TV. |
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| • | Set VCR/TV selector to “TV.” (p. 21) |
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| • | Make sure proper signal source is selected. |
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| • | If the television is not progressive compatible, a |
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| progressive scan picture is not available. |
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| Connect the Video Output or |
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| connector (pp. 12, 13) and set PROGRESSIVE OUT |
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| to “OFF” in the DVD Main Menu. (p. 55) |
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Video cassette cannot be inserted... | • | Insert the cassette with window side up; record tab |
| Information |
• | To enable Quick play mechanism, the cylinder will |
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In Stop mode, the motor (CYLINDER) |
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| facing you. |
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Video cassette ejects when a | • | Make sure cassette record tab is intact. (p. 6) |
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recording is started or the power is |
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turned off for timer recording... |
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continues to rotate... |
| rotate for about 3 minutes. This reduces response |
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| time from Stop to Play mode. |
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The disc cannot be removed.. | • | First, unplug DECK. Then, prepare a rigid wire |
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| (e.g. an extended paper clip) and, applying moderate |
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| force, insert it straight into the hole at the base of the |
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| tray. The tray will eject a little. Now, pull the tray all the |
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| way out and remove the disc. (p. 9) |
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If you cannot resolve the problem, please call the Customer Call Center for product assistance at
To locate an authorized servicenter, please call toll free
59