Troubleshooting

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the following guide do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 14 if you reside in the U.S.A. or Puerto Rico, or refer to “Limited Warranty (ONLY FOR CANADA)” on page 15 if you reside in Canada.

To return all settings to the factory preset

When the following situations occur, reset the memory:

≥There is no response when buttons are pressed.

≥You want to clear and reset the memory contents.

1Disconnect the AC power supply cord. (Wait for at least 3 minutes before proceeding to

step 2.)

2While pressing and holding down [Í/I] on the unit, reconnect the AC power supply cord.

≥Keep holding down [Í/I] until “--------” appears on the display.

3Release [Í/I].

≥All the settings are returned to the factory preset. You will need to reset the memory items.

Common problems

Humming heard during play.

≥An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from this unit’s cables.

Bluetooth®

Pairing cannot be done.

≥Check the Bluetooth® device condition.

The device cannot be connected.

≥The pairing of the device was unsuccessful or the registration has been replaced. Try pairing the device again.

≥This unit might be connected to a different device. Disconnect the other device and try pairing the device again.

The device is connected but audio cannot be heard through this unit.

≥For some built-in Bluetooth® devices, you have to set the audio output to “SC-NE1” manually. Read the operating instructions for the device for details.

Remote control

The remote control doesn't work properly.

≥The remote control and this unit are using a different code. (l below, “REMOTE ”)

≥Is the battery depleted or is the battery inserted incorrectly? (l 5)

Messages

The following messages or service numbers may appear on the unit's display.

“AUTO OFF”

≥The unit has been left unused for about 30 minutes and will shut down within a minute. Press any button to cancel it.

“DIMMER”

≥Appears 10 seconds after the volume is turned to “0”.

“ERROR”

≥Incorrect operation is performed. Read the instructions and try again.

“F ” (“ ” stands for a number.)

≥There is a problem with this unit.

Note down the displayed number, disconnect the AC power supply cord and consult your dealer.

“REMOTE ” (“ ” stands for a number.)

≥The remote control and this unit are using different codes. Change the code on the remote control.

–When “REMOTE 1” is displayed, press and hold [OK] and [ , AUX] for more than 4 seconds.

–When “REMOTE 2” is displayed, press and hold [OK] and [SOUND] for more than 4 seconds.

ENGLISH

The sound is interrupted.

≥The device is out of the 10 m (33 ft) communication range. Bring the Bluetooth® device closer to this unit.

≥Remove any obstacle between this unit and the device.

≥Other devices that use the 2.4 GHz frequency band (wireless router, microwaves, cordless phones, etc.) are interfering. Bring the Bluetooth® device closer to this unit and distance it from the other devices.

≥Select “MODE 1” for stable communication. (l 7).

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Panasonic SC-NE1 owner manual Troubleshooting, Common problems, Bluetooth, Remote control, Messages
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SC-NE1 specifications

The Panasonic SC-NE1 is a versatile wireless audio system designed to deliver exceptional sound quality while enhancing the user experience through smart features. This compact speaker is perfect for those who seek a powerful audio solution that can fit seamlessly into any home environment.

One of the standout features of the SC-NE1 is its Bluetooth connectivity, which allows users to effortlessly connect their smartphones, tablets, or other devices. This feature makes it easy to stream music from popular services such as Spotify and Apple Music, providing instant access to millions of tracks. The speaker supports high-quality audio streaming, ensuring that your music sounds as rich and vibrant as intended.

The SC-NE1 is equipped with a unique Dual Passive Radiator technology, which allows it to produce deep bass sounds without compromising the overall size of the speaker. This design enhances the audio experience, providing users with robust low frequencies that make music more enjoyable. Despite its compact design, the speaker is capable of filling a room with rich, immersive sound.

Another key characteristic of the SC-NE1 is its sleek and modern design. The speaker features a minimalist aesthetic, making it an elegant addition to any living space. Its compact size makes it portable and easy to place in various locations, whether it's on a shelf, a desk, or even outdoors for a gathering with friends.

The Panasonic SC-NE1 also includes a built-in rechargeable battery, allowing for up to 12 hours of playback time on a single charge. This portability increases its appeal for outdoor activities, picnics, or simply moving around the house without the restriction of a power outlet.

Furthermore, the speaker supports USB playback, enabling users to connect a USB flash drive loaded with music for additional listening options. It is also compatible with various audio formats, ensuring that users can enjoy their favorite tracks with versatility.

In summary, the Panasonic SC-NE1 is an impressive audio solution that combines sleek design with powerful sound and advanced connectivity options. Its blend of portability, modern aesthetics, and innovative technologies makes it an ideal choice for anyone looking to enhance their audio experience at home or on the go.
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