ENGLISH
REFERENCES
RQTX1215
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Troubleshooting guide
Before requesting service, make the checks below. If you are not sure about some of the check points, or if the solutions below were not a solution to the problem, consult your dealer for instructions.
Power |
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No power. | • Connect the AC mains lead correctly. | 7 | ||
The system automatically switches | • The system is switched off by the sleep timer or the auto off function. | 17 | ||
off. |
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Main unit displays |
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The display panel is dark. | • Press and hold | 8 | ||
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“NO PLAY” | • You put in a disc that the system cannot play. Change to a playable disc. | 22 | ||
| • You put in a blank disc. | – | ||
| • You put in a disc that has not been finalised. | – | ||
“NO DISC” | • You have not put in a disc. | 11 | ||
| • You have not put in the disc correctly. Put it in correctly. | – | ||
“NO DEVICE” | • USB mass storage device is removed during recording. | 14 | ||
“OVER CURRENT ERROR” | • The USB mass storage device is using too much power. Change to “DVD/CD” mode, | – | ||
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| remove the USB mass storage device and switch off the system. |
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“DEVICE FULL” | • The USB mass storage device is full. | 14 | ||
| • Change to a USB mass storage device which has a larger storage capacity and do the | – | ||
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| recording again. |
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“FOLDER FULL” | • The number of USB groups is more than 255. | 14 | ||
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“FILE FULL” | • The number of USB contents is more than 4000. | 14 | ||
“NO MP3” | • Select an MP3 content before recording can start. | 15 | ||
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“F61” | • Examine and correct the speaker cable connections. | 6 | ||
“F76” | • There is a power supply problem. Consult the dealer. | – | ||
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“DVD U11” | • Disc is dirty. Clean the disc. | – | ||
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“ERROR” | • An incorrect operation was done. Read the instructions and try again. | – | ||
| • An invalid operation was done during recording. | – | ||
| • You cannot open or close the disc tray when recording from AM source. | – | ||
“DVD H □ □”, “DVD F □ □” | • Disconnect the AC mains lead, and then connect it again. If the service numbers fail to | – | ||
□ is a number. |
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“REMOTE 1” or “REMOTE 2” | • The remote control and main unit are in different modes. Change the remote control | 21 | ||
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| mode to make it the same as the main unit mode. |
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TV displays |
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“THIS DISC CANNOT BE PLAYED | • You can only play | Cover | ||
IN YOUR REGION” |
| check the compatible region code at the rear of the main unit. |
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“ ” | • The operation is prevented by the system or disc. | – | ||
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“AUTHORIZATION ERROR” | • |
| You are trying to play a DivX VOD content that was purchased with a different | 23 |
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| registration code. You cannot play the content on this system. |
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“RENTED MOVIE EXPIRED” or | • |
| The DivX VOD content has zero remaining plays. You cannot play it. | 23 |
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“RENTAL EXPIRED” |
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General operation |
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The display panel lights up and | • Press and hold [8] on the main unit to select “DEMO OFF”. | – | ||
changes continuously in standby |
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mode. |
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The system does not respond. | • The system cannot operate correctly because of lightning, static electricity or some other | 7 | ||
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| external causes. Disconnect the AC mains lead, and then connect it again. |
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| • There is condensation. Let the system dry for 1 to 2 hours. | – | ||
No operations can be done with the | • Point the remote control at the signal sensor on the main unit to operate. | 9 | ||
remote control. | • Examine that the batteries are installed correctly. | 5 | ||
| • The batteries are weak. Replace them with new ones. | – | ||
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