Panasonic ST50K, ST50T, ST50D, ST50M, ST50P warranty Cannot connect to, Network

FAQs

Sound

3D

HDMI

Network

Problem	Causes / Actions
No sound is produced	●Is “Sound mute” active? (p. 12)
	●Is the volume set to the minimum?
Sound level is low or	●Sound signal reception may be deteriorated.
sound is distorted	●Set [MPX] (p. 42) in the Sound Menu to [Mono].
Unusual sound from the	●When power is on, drive noise may be heard from inside the TV (not a sign of
TV	faulty operation).

●Has the 3D Eyewear been switched on and registered with this TV? (p. 32)

●Is the 3D Eyewear mode set to 3D?

Slide the tab once to the “MODE” position to change the mode between 3D and 2D. (p. 31)

●Check the remaining battery level of the 3D Eyewear. (Battery status is displayed on the screen when the 3D Eyewear is turned on.)

●Does the 3D Eyewear support Bluetooth wireless technology? (p. 30)

Cannot view 3D images	●Ensure that [3D Mode Selection] is set to [3D].	(p. 34)
	●Some 3D image signals may not be automatically recognised as 3D images.
	Set [3D Mode Selection (Manual)] to match the picture format.		(p. 35)
	●Check that there are no obstacles between the TV and the 3D Eyewear.
	●Check the available area to use the 3D Eyewear. (p. 32)
	●For some people, the 3D images may be difficult to see, or cannot be seen,
	especially in users who have a different level of eyesight between the left and
	right eyes. Take the necessary steps (wearing glasses etc.) to correct your
	eyesight before use.
3D Eyewear is turned off	●Check that there are no obstacles between the TV and the 3D Eyewear.
automatically
There is something wrong	●Check the setting of [Picture Sequence] or [Edge Smoother].		(p. 36)
with the 3D images
The indicator lamp does
not light when pressing	●The battery may be running low or flat. Replace it.
the power button on the
3D Eyewear
	●Set the sound setting of the connected equipment to “2ch L.PCM”.
Sound is unusual	●Check the [HDMI1 / 2 / 3 Input] setting in the Sound Menu. (p. 42)
	●If digital sound connection has a problem, select analogue sound connection.
	(p. 88)
Pictures from external	●Check the HDMI cable is connected properly.	(p. 79)
equipment are unusual	●Turn the TV and equipment off, then turn them on again.
when the equipment is	●Check an input signal from the equipment. (p. 90)
connected via HDMI	●Use equipment compliant with EIA/CEA-861/861D.

●Check the LAN cable or wireless LAN is connected properly. (p. 63)

●Check the connections and settings. (p. 63 - 67)

●Check the network equipment and network environment.

●The router may not be set to issue IP address automatically. If the network

Cannot connect to the	administrator prefers to allocate an IP address, set an IP address manually.
network	(p. 65)

●The router may be using MAC address filtering (security setting). Confirm the MAC Address of this TV (p. 42) and set the router to use it.

●If the problem persists, consult your Internet Service Provider or telecommunications company.

Cannot select the file	●Is media server of the connected equipment prepared? (p. 62)
during DLNA operations	●Check applicable data format. (p. 84, 85)
Cannot operate	●Check the connections and settings. (p. 63 - 67)
VIERA Connect	●The server or connected line may be busy now.

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