Customer Information
Troubleshooting
Picture | Sound | Check | ||
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| Aerial Location, Direction or Connections. | |
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| If you are watching a tape playback check the state of the | |
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| Video heads – they may need to be cleaned or replaced. | |
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| The tape may be old. Check the tracking. | |
Snowy Picture | Noisy Sound |
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| Aerial Location, Direction or Connections. | |
Multiple Image | Normal Sound |
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| Electrical Appliances, Motorcycles, Cars or Fluorescent | |
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| Lamps. | |
Interference | Noisy Sound |
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| Volume (Check the Mute function) | |
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| Check the COLOUR SYS. (Refer to page 17). | |
Normal Picture | No Sound | |||
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| Not plugged in, switched OFF or Set to Stand By. Check | |
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| volume, brightness, and contrast levels. | |
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| Various internal safety devices may have been triggered. | |
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| Switch the TV off for a few minutes and try again. | |
No Picture | No Sound |
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| Colour Control. | |
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| If the picture is from a tape playback, try adjusting the | |
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| tracking. | |
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| Check the COLOUR SYS. (Refer to page 17). | |
No Colour | Normal Sound |
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| Retune the Television. (Refer to page 25). | |
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| Check the COLOUR SYS. (Refer to page 17). | |
Scrambled | Normal or Weak Sound |
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Magnetic Interference from unshielded equipment or the television may have been moved while it was switched ON. (Switch the television OFF with the main power switch and leave it OFF for about 30 minutes. Refer to page 27.
Colour Patches | Normal Sound |
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| Picture Menu (Refer to page 12). |
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| Sound Menu (Refer to page 14). |
Rolling Picture | Noisy Sound | Check the COLOUR SYS. (Refer to page 17). |
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