Service Information, Product Service | Panasonic TZ-DRD100 specs

SERVICE INFORMATION

Service Information

Product Service

Do not attempt to remove the cover or repair the unit yourself. Refer servicing to qualified personnel only.

Product Information

For product service, product information or assistance with product operation, consult your dealer or call 1-888-726-2377(Monday-Friday/8AM-10PM) (Sat & Sun/ 10AM-10PM) EST. Please have your Digital Satellite Receiver Identification Number (ID#) available when you call. The ID# is displayed on your TV screen when the Digital Satellite Receiver is tuned to any unavailable channel.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-affixed letter, detailing the complaint, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

For service assistance with hardware, please call:

1-888-726-2377

For assistance with software related problems or access card, please call DIRECTV:

1-800-DIRECTV

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Panasonic TZ-DRD100 operating instructions Service Information, Product Service

Contents

TZ-DRD100 Table of Contents Important Safety Instructions Important Safety Instructions Important Information FCC Information Notification to the Local Telephone Company Rights of the Telephone Company Information on the Directv Digital Satellite Receiver Reception capability of Directv Digital Satellite Receiver Care and Cleaning SpecificationsCongratulations Customer Record Connecting Cables AC Power Supply CordImportant Notes Digital Satellite Receiver Location Procedure Antenna/Cable ConnectionAntenna Connection Cable Connection Panasonic Front and Rear View of the Digital Satellite ReceiverFront Panel Rear Panel VHF/UHF Features of the Digital Satellite Receiver Directv Channel BannerChannel Banner Favorite Channel List Directv Channel Banner Channel Banner Components Channel Banner with OSD Messages Normal Viewing Mode Viewing ModesIcons Channel Banner Icon Name Icons Description Icon Appearance Tuning Mode Power On RequirementsDirect Tuning Method Direct Tuning example Unavailable Channel Selection Example of Non-compound Single Channel Number InputExample of Compound Channel Number Input Channel Not Available Screen Directv Satellite dish Connection Connect AC Power CordGetting Started To receive off-air programming with cable box Digital Satellite Receiver connection to TV or MonitorTo receive off-air programming no cable box Switch Digital Satellite Receiver Connection to VCR To record off-air programming Action / Navigation Button Turning Digital Satellite Receiver OnRoller Guide Menu Remote Control EUR511515 Remote Control Functional Key Chart Key Component Function Battery Installation Precautions Special Remote Buttons Programming Without Code Programming the Remote ControlProgramming With Code Component Codes Television Codes for VCR Ippv message with video in the background Special Features of Digital Satellite ReceiverImpulse Pay Per View Ippv Impulse pay per view Icons PPV Window PPV Other Times Window PPV Confirmation Window Buy EventPPV Confirmation Window Buy and Record Event Time Remain for Software Download Software Upgrade MessagesSoftware Upgrade Message Roller Guide Menu Remote Action / Navigation Button Roller Guide Feature Chart Type Must turn TV on to view the event Future purchases Displays PPV events Setup Setup Satellite Setup Dish TypeSetup Options Satellite Setup Dish Type Setup Satellite Setup Sat. Ports Satellite Setup Sat. Ports Screen Signal Meter Screen Setup Satellite Setup Dish positionSetup Satellite Setup Signal Meter Setup Monitor Setup Monitor Screen Setup System Test Component Requirement Display InformationSystem Test Screen System Test Screen System Test in progress Setup Access Card Access Screen Entry Point TV Output TV Output Screen Tuning to a Program Guide Acquisition Delay window 100% Acquisition WindowGuide Guide Full Screen Guide ALL CH mode Guide FAV CH modeGuide Channel List Picture in Guide Searching the Guide by Categories Guide Search Screen Guide Search Screen Sub categories Guide Direct Channel Entry Guide Direct Channel EntryGuide Banner Description Icons Guide Banner Components Guide Grid Guide Grid Components Lock Password Lock Unlock Screen Procedure Lock Unlock Mpaa Rating Description Lock Movie Limits Screen ProcedureLock Movie Limits Lock TV Limits Screen Age-based Group Possible Content Selections RatingsLock TV Limits Color Lock Ch Lock Screen ProcedureLock Ch Locks Lock Spending Screen Procedure Lock Spending Account Future Purchase Screen User Cancelling a PPV event Account Future and Past PurchaseAccount Future Purchase Messages Account Past Account Msgs Unread and ReadAccount Past Purchase Screen Account Message Screen Options Audio Screen OptionsOptions Audio Options Clock Directv Screen Options Favorites Options Favorites Screens Options About Options About Screen Options Upgrades Options FeaturesOptions Upgrades Screen Options Features Screen Off state On state Timer Timer Error Messages Glossary and Acronyms Atsc Subscriber PasswordSmart Card Troubleshooting Symptom Remedy Service Information Product Service One Panasonic Way Secaucus, New Jersey