Panasonic TZ-DRD100 operating instructions Service Information, Product Service

SERVICE INFORMATION

Service Information

Product Service

Do not attempt to remove the cover or repair the unit yourself. Refer servicing to qualified personnel only.

Product Information

For product service, product information or assistance with product operation, consult your dealer or call 1-888-726-2377(Monday-Friday/8AM-10PM) (Sat & Sun/ 10AM-10PM) EST. Please have your Digital Satellite Receiver Identification Number (ID#) available when you call. The ID# is displayed on your TV screen when the Digital Satellite Receiver is tuned to any unavailable channel.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-affixed letter, detailing the complaint, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

For service assistance with hardware, please call:

1-888-726-2377

For assistance with software related problems or access card, please call DIRECTV:

1-800-DIRECTV

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