Verifying Connections and Setup
Check the modem, DSX, Ethernet, DTE, and PVC connections, as well as the ISDN DBM setup if a DBM is installed.
Checking the Modem Connection
Procedure
If Port Use is set to Terminal
1.Dial the modem’s phone number using a remote asynchronous terminal or PC.
2.Verify that the Main Menu appears.
If Port Use is set to Net Link (SNMP, Telnet, FTP, and trap
1.Dial the modem’s phone number using a PC running PPP or SLIP link protocol.
2.From the PC, run an IP Ping test to the modem interface.
If your results using either method are unsuccessful, make sure both ends of the modem cable are properly seated and secured. Then, verify that the modem was configured correctly (see Setting Up the Modem on page 14). Otherwise, refer to the status information in Operation and Maintenance of the User’s Guide.
Checking the DSX Connection
Procedure
1.Verify that the DSX signal (SIG) LED is green, and that the DSX
When ALM is on, contact the service provider.
2.Check Health and Status messages in the left column of the System and Test Status screen.
Main Menu → Status → System and Test Status
If any
Checking the Ethernet Connection
Check Health and Status messages in the left column of the System and Test Status screen to verify that there are no
Main Menu → Status → System and Test Status
If the Ethernet Link Down message appears, make sure both ends of the Ethernet cable are properly seated.
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