Patton electronic 4940 manual Contacting Patton for assistance

SmartNode 4940 Getting Started Guide Table of Contents

	Factory-default IP settings	28
	Connecting the SmartNode to the network	28
	Loading the configuration (optional)	29
	Bootloader	30
	Start Bootloader	30
	Start-up with factory configuration	31
	Load a new application image (SmartWare) via TFTP	31
	Load a new application image (SmartWare) via the serial link	33
	Additional information	33
5 Contacting Patton for assistance		34
	Introduction	35
	Contact information	35
	Patton support headquarters in the USA	35
	Alternate Patton support for Europe, Middle East, and Africa (EMEA)	35
	Warranty Service and Returned Merchandise Authorizations (RMAs)	35
	Warranty coverage	35
	Out-of-warranty service	36
	Returns for credit	36
	Return for credit policy	36
	RMA numbers	36
	Shipping instructions	36
A	Compliance information	37
	Compliance	38
	EMC	38
	Safety	38
	PSTN Regulatory	38
	Radio and TV Interference	38
	FCC Part 68 (ACTA) Statement	39
	Industry Canada Notice	39
	CE Declaration of Conformity	40
	Authorized European Representative	40
B	Specifications	41
	Voice connectivity	42
	Data connectivity	42
	Voice processing (signalling dependent)	42
	Fax and modem support	42
	Voice signalling	43
	Voice routing—session router	43
	IP services	43
	Management	44
	System	44
	Physical	44
	Identification of the SmartNode devices via SNMP	45

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