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Paxar 6035 manual Troubleshooting I n f o r m a t i o n, If You Receive an Error Message

Models: 6035

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Problem	Solution

If you see the DOS prompt	Type g and press	to start the application.
B:\

I2 of 5 bar codes do not	Refer to the Equipment Manual for proper scanning
scan.	techniques.
	Verify that the I2 of 5 bar code scan lengths specified
	in the printer configuration are even numbers of
	characters.

T r o u b l e s h o o t i n g I n f o r m a t i o n

If you experience problems using your printer, refer to this section.

If You Receive an Error Message

Any time you receive a message that is not described in this manual, or the recommended action does not solve the problem, call Technical Support.

Calling Technical Support

Technical support representatives are available Monday through Friday during regular business hours at 1-800-543-6650. Follow these steps before you call:

1.Record any error messages that occurred.

2.Try to recreate the problem, if you can.

3.List any changes that have recently been made to the system. Try to record what you did when the problem occurred.

If these steps do not solve the problem, call Technical Support.

12-2Troubleshooting

Image 164

Paxar 6035 manual Troubleshooting I n f o r m a t i o n, If You Receive an Error Message, Calling Technical Support

Contents

PATHFINDER Trademarks Table of Contents B L E O F C O N T E N T SIi Table of Contents About Combo Bar Code Fields Defining Line Fields About Line FieldsDefining Special Fields Entering a Sample Price FieldIv Table of Contents Table of Contents Vi Table of Contents A t u r e s IntroductionR m s t o K n o w B e l S i z e s Printer allows you to print the following label sizesW t h i s M a n u a l i s O r g a n i z e d ChapterAppendix a Appendix BT T I N G S T a R T E D I n g t h e K e y p a d a n d t h e D i s p l a y 2Getting StartedKey Combination Description Using the Function KeysCharacters Icons listed below tell you what data entry mode you are I n g t h e M o s t C o m m o n K e y sA d i n g t h e D i s p l a y Keys listed below are the most commonly usedT e r i n g a S a m p l e F o r m a t Turn on the printer. You will see the Main MenuPress To design your formats Press To create a new formatType 1 as the minimum number of characters Field. Press Type Enter SizeSelect CG Trium 8 pt 1001. Press 6Getting StartedGetting Started I n t i n g t h e S a m p l e F o r m a t After designing your format, print it to see how it looksPress To exit the Design Menu 8Getting StartedI n g t h e O p e r a t o r D a t a E n t r y F o r m Print Sample Prompt Response Special InstructionsSample Operator Data Entry Form 10Getting StartedOperator Data Entry Form 12Getting Started Main Menu Press Configuration Main MenuUntil you return to 2Configuring the Printer N e r a l O p t i o n sToggle Backlight Select an optionSet Time Set Print MethodSet Date Reset/Clear Formats 4Configuring the PrinterSet I2 of 5 Scan Lengths Select CurrencySetting Description R m a t H e a d e r O p t i o n sSet Supply Type Suppress WarningsUse Default Gap 6Configuring the PrinterR m a t T e x t O p t i o n s Generate Fmt NameUse Default Character Rotation Use Default ColorSet Default Color Use Default UPC Appearance Set Default UPC AppearanceUse Default Alignment Default YDesigning a Format S i g n O v e r v i e wT e r m i n i n g F o r m a t D a t a T e r m i n i n g t h e P r i n t a r e a A w i n g R o u g h S k e t c h e sWidths 2Designing a FormatSupply Layout Inches I n g S u p p l y L a y o u t G r i d sField Type Field Class Description Examples N s i d e r i n g F i e l d T y p e sFor each field type, keep the following in mind Using 2.0-inch long by 2.0-inch wide supplies Font and Font Size Rotation RowColumn Field. Bar codes require a quiet zone non-printing zone onA r t i n g t h e D e s i g n P r o c e s s 6Designing a FormatA c i n g F i e l d s o n a F o r m a t 8Designing a Format O u t T e x t F i e l d s Format NameFormat Number Supply LengthSupply Width Field TypeType of Data 0123456789#$%&,./@DFKLMPS\kprö¢£¥Gap Height Magnification Width Font Color JustificationField Rotation Data EditsT e r i n g a S a m p l e T e x t F i e l d 6Defining Text FieldsDefining Text Fields 8Defining Text Fields I n t i n g t h e S a m p l e T e x t F o r m a t I n g a C o m b o T e x t F i e l d Field NumberStarting Position Number of DigitsFill Direction Only contains 5 characters, but the combo field containsAnother character Fill CharacterT e r i n g a S a m p l e C o m b o T e x t F i e l d 12Defining Text FieldsDefining Text Fields 14Defining Text Fields Defining Text Fields 16Defining Text Fields I n t i n g t h e S a m p l e C o m b o F o r m a t Press To print your format18Defining Text Fields O u t B a r code F i e l d s Format DescriptionUsing Fixed Data Bar Code TypeDensity Bar Height AppearanceSetting the Appearance Following are the appearance optionsSetting the Density T e r i n g S i m p l e B a r code F i e l d sBar Code Density Values Follow the steps to create sample Bar code fieldsSample 1 Simple Fixed Bar Code Press For no edits 8Defining Bar Code FieldsType 028028796302. Press Label prints 10Defining Bar Code Fields Sample 2 Simple Variable Bar CodeFrom the Main Menu, press Defining Bar Code Fields 12Defining Bar Code Fields Upca O u t C o m b o B a r code F i e l d s Two digitsNumber of Digits to Use two digitsT e r i n g a S a m p l e C o m b o B a r code F i e l d Type Enter Data 16Defining Bar Code FieldsSelect CG Trium 8 pt 1001 font Press For no fixed data 18Defining Bar Code FieldsDefining Bar Code Fields 20Defining Bar Code Fields Type 22Defining Bar Code Fields This sample prints the following label R codespecification s UPC Bar CodesLength Bar Code CharactersEAN Bar Codes Code 128 Bar CodesEAN-8 +2 EAN-8 +5 EAN-13 EAN-13 +2 Price CD EAN-8 EAN-13Interleaved 2 of 5 Bar Codes Code 39 Bar CodesInterleaved 2 With the Barrier Bar 26Defining Bar Code FieldsCodabar Bar Codes Code28Defining Bar Code Fields E L D S O u t C o n s t a n t T e x t F i e l d sDisplayed with the prompt during data entry From the left edge of the print area toPivot point is the column location. 2Defining Constant Text FieldsHeight Font Color T e r i n g a S a m p l e C o n s t a n t T e x t F i e l d Top of Supply, LeftSupply, Bottom Supply,6Defining Constant Text Fields Press Select Constant and press Label prints 8Defining Constant Text FieldsO u t L i n e F i e l d s Defining Line Fields 8Line Type Start RowEnd Row End ColumnT e r i n g a S a m p l e L i n e F i e l d S e g m e n t s Defining Line FieldsPress To define a line field 4Defining Line FieldsConstant Combo Size T e r i n g a S a m p l e L i n e F i e l d V e c t o r s 6Defining Line FieldsDefining Line Fields Select LINE2 and press Line Prints 8Defining Line FieldsF I N I N G S P E C I a L F I E L D S 400 Defining Special FieldsPage Row Printer Letter Gothic Bold 6pt 1 dotLetter Gothic Bold 9pt 2 dots 4Defining Special FieldsFont Color 6Defining Special Fields T e r i n g a S a m p l e P r i c e F i e l d Type KEY in PRICE. Press 8Defining Special FieldsI n t i n g t h e S a m p l e P r i c e F o r m a t 10Defining Special Fields T e r i n g a S a m p l e D a t e / T i m e F i e l d Prints like this 1821Select Hour Base 24. Press Select ColonSelect CG Trium 6.5 1000. Press I n t i n g t h e S a m p l e D a t e / T i m e F o r m a t 14Defining Special FieldsMake into price Pad data fieldExtract Characters Strip CharactersFixed data I n g D a t a E d i t sPrompts Constant Text Field Prompts Bar Code Field KEY PART# Scan SERIAL#Prompts Combo Field Printing the Format Padding Data 10-6Applying Data EditsCode 39 -no c/d 10-8Applying Data Edits NonePrinting the Format 10-10Applying Data Edits Extracting CharactersSelect Fld 3 Ufld 1 Smpl. Press Code 39 -no c/d 10-12Applying Data Edits Pad Data FieldPrinting the Format Stripping Characters 10-14Applying Data EditsCode 39 -no c/d 10-16Applying Data Edits Extract CharsPrinting the Format Extracting Characters from the Middle 10-18Applying Data EditsCode 39 -no c/d Select Extract from Mid. Press 10-20Applying Data EditsPrinting the Format Inserting Characters 10-22Applying Data EditsTo keep Code 39 -no c/d as 10-24Applying Data Edits Printing the Format Fixed data None Make Into PricePrompts Text Field Constant Text Field Make Into Shoe Size Press To design your formats To edit an existing format10-28Applying Data Edits Select SHOE-PRICE. Press To add a fieldSelect Fld 3 Ufld 2 Smpl Select CG Trium 8 pt 1001. Press 10-30Applying Data Edits Printing the Format 10-32Applying Data Edits P y i n g a F o r m a t Press To design your formats To copy an existing formatSelect SHOE-PRICE. Press Editing a FormatI t i n g a F i e l d Adding a FieldOur new SHOE-SIZEformat, we will add a line field Press To edit an existing format Select SHOE-SIZE. PressPress To add a field Select Fld 4 Ufld 3 Smpl. Press11-4Editing a Format Deleting a FieldPress To edit an existing format SHOE-SIZE SHOE-PRICE Autopart Price 11-6Editing a Format Modifying an Existing FieldOur SHOE-SIZEformat, we will modify the text field Select Fld 1 Ufld 1 Smpl Select CG TrCon 10p 1008. Press 11-8Editing a FormatChanging Header Information 11-10Editing a Format Select SHOE-SIZE.Press To edit the header informationSelect Change Menu Name. Press Inches Field Row Column 11-12Editing a FormatPress To delete an existing format L e t i n g a F o r m a tWe will delete our SHOE-TAGformat 11-14Editing a Format Troubleshooting Problem SolutionTroubleshooting I n f o r m a t i o n If You Receive an Error Message12-2Troubleshooting Calling Technical SupportError Code Description T a Error sFormat Errors 1 Page Batch Errors 100 Option Errors 200Online Configuration Errors 250 Check Digit Errors 300 General Packet Errors 400 T a F o r m a t t i n g F a i l u r e s C h i n e Fault s Page 12-12Troubleshooting E m P r i c i n g Field Class Simple Field PromptPrompts Text Field Combo Field Enter ItemUse the following information to create the price field Prompts Price FieldPrompts Bar Code Field Prompts Text Field Field Class Data TypeMax. Length Min. Length Field Prompt Row Column FontPrompts Price Field Field Class Max. LengthMin. Length Field Prompt Row ColumnPrompts Constant Text Field Fixed Data None 8Sample Formats 265 245Column Font 225 205 None Sample Formats A-9EAN-13 150Column Density Bar Height Field Rotation 10Sample FormatsBefore or After Row Top of Supply Sample Formats A-11None 12Sample Formats E m I d e n t i f i c a t i o n120 100 None Sample Formats A-13 Before or After Row Column Font Prompts Date/Time Field Field ClassTemplate CG Trium 10p CG Trium 6.5 None Sample Formats A-15Code Row Column Density11.7 cpi 3 dots Bar Height Field RotationSample Formats A-17 Use the following information to create the combo fieldPrompts Combo Field Field Class Use the following information to create the date/time field 18Sample FormatsC e i v i n g / I n v e n t o r y Following sample215 20Sample FormatsSample Formats A-21 260Cpi 12.5 2 dots Use the following information to create the combo text field 22Sample Formats200 Sample Formats A-2324Sample Formats Using Fonts B-1 0123456789#$%&,./@DFKLMPS\kprö¢£¥Letter Gothic 100 48.28 2Using Fonts N o s p a c e d F o n t M a g n i f i c a t i o nHeight Magnification Width Mag Letter Gothic 6 pt Letter Gothic 9 ptO p o r t i o n a l F o n t M a g n i f i c a t i o n CG Triumvirate Bold 8 ptCG Triumvirate Bold 6.5 pt. Font #1000 Width Mag Minimum Average Maximum100 10.42 72.92 4Using Fonts Font #1001Font #1002 CG Triumvirate Bold 8 ptFont #1003 CG Triumvirate Bold 18 pt. Font #10041x 1/100 15.63 27.08 7x 1/100 65.63 109.38 189.58 100 23.44 164.05 6Using FontsCG Triumvirate Bold 22 pt. Font #1005 Font #1006 Font #1007CG Triumvirate Bold Cond 6.5 pt CG Triumvirate Bold Cond 8 ptFont #1008 Font #1009CG Triumvirate Bold Cond 10 pt CG Triumvirate Bold Cond 12 pt100 20.31 142.19 Using Fonts B-9 Font #1010CG Triumvirate Bold Cond 18 pt 100 10.94 21.88 54.69 76.56 153.121x 1/100 13.02 26.56 7x 1/100 65.63 91.15 185.94 100 24.48 171.35 10Using FontsCG Triumvirate Bold Cond 22 pt. Font #1011