HP Uninterruaptible Power System R1500 XR Models 217823-002 manual Troubleshooting

Troubleshooting

Table 5-1: Troubleshooting continued

Symptom				Possible Cause	Suggested Action
The Utility LED (			) is	The utility input voltage is above	No action is required. When the utility
red.				the normal range and the UPS	input voltage returns to normal, the
				is in Buck mode.	UPS will return to normal.
The Utility LED (			) is	The utility input voltage is below	No action is required. When the utility
flashing red and solid				the normal range and the UPS	input voltage returns to normal, the
green.				is in Single Boost mode.	UPS will return to normal.
The Utility LED (			) is	The utility input voltage is below	No action is required. When the utility
flashing green and				the normal range and the UPS	input voltage returns to normal, the
solid red.				is in Double Boost mode.	UPS will return to normal.
The Utility LED (			) is	The utility input voltage is	If this condition exists for an extended
red, the On Battery				outside the +20% to –30%	period of time, the configuration may
LED (	) is flashing			nominal range.	need to be changed to be consistent
red, and an audible					with the utility voltage level. The UPS
alarm sounds.					is in battery mode. Save your current
					work and prepare to power down the
					equipment.
					Contact a qualified electrician to verify
					that the utility power is suitable for the
					UPS.
The Utility LED (			) is	There is a UPS overload while	Power the loads down, and then power
green, the General				online.	the UPS down. Reduce the amount of
Alarm LED (		) is			load on the UPS and restart the UPS
flashing red, the					and the loads.
Overload LED is red,					If the load is not exceeding the
and an audible alarm
					capacity of the UPS, contact an
sounds.
					authorized service representative.
The Utility LED (			) is	The battery voltage failed a	Allow the UPS to charge the batteries
green, the General				self-test.	for 24 hours. Initiate a self-test. If the
Alarm LED (		) is			LEDs remain illuminated, replace the
red, and the Bad					batteries.
Battery/Low Battery
LED (	) is flashing
red.

The Utility LED () and the On Battery LED () are flashing red.

The utility voltage is too high or	The utility voltage is higher or lower
too low.	than the UPS operating range. The
	UPS switches to battery power. If this
	happens repeatedly, update the
	configuration.
	Contact a qualified electrician to verify
	that the utility power is suitable for the
	UPS.
The utility frequency is out of	Contact a qualified electrician to verify
tolerance.	that the utility power is suitable for the
	UPS.

continued

5-2 HP Uninterruptible Power System R1500 XR Models User Guide