Troubleshooting
Table 5-1: Troubleshooting continued
Symptom | Possible Cause | Suggested Action |
The UPS frequently | There are variations in utility |
switches between | power. |
utility and battery |
|
power. |
|
The utility voltage is frequently outside the UPS operating range. Update the configuration.
Contact a qualified electrician to verify that the utility power is suitable for the UPS.
There is insufficient | Battery service is required. | Allow the batteries to charge for |
warning of low |
| 24 hours, then initiate |
batteries. |
| Bad Battery/Low Battery LED is red, |
|
| replace the batteries. |
|
|
|
| The Shutdown Delay | Update the Shutdown Delay from |
| configuration is inappropriate. | 5 seconds to 3 minutes. |
|
|
|
|
| Use HP power management software |
|
| to specify a suitable delay. |
|
|
|
Repairing the UPS
Repairs to the UPS must be carried out by HP or an authorized service representative. Other than battery replacement, there are no UPS
HP Uninterruptible Power System R1500 XR Models User Guide |