Troubleshooting

Problem

Possible Cause

Suggested Remedy

 

 

 

No video

PoE power issue

• Check Cat5 cable connection.

 

 

• Verify PoE is enabled.

 

 

• Disconnect the Cat5 cable from the PoE and then

 

 

reconnect the cable. Check the LED inside the back

 

 

box to see if it is flashing green, indicating the

 

 

camera has power.

 

 

 

 

Power issue (24 VAC)

• Check the 24 VAC power supply connection.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the camera. Check the LED inside the back box to

 

 

verify if it is flashing green, indicating the camera

 

 

has power.

 

 

 

 

Network connectivity issues

• Check network cable connections.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the camera. Check the LED inside the back box to

 

 

verify if it is flashing green.

 

 

• Replace network cable with new cable. If new

 

 

cable does not work, contact Pelco Product Support

 

 

at 1-559-292-1981 or 1-800-289-9100.

 

 

 

 

Defective camera

• Check the camera’s 10-pin connector inside the

 

 

back box to make sure it is connected.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support Department at 1-559-292-1981 or

 

 

1-800-289-9100.

 

 

 

Image too dark/

Installation error

• Make sure the lens cover in not installed.

black image

 

• Make sure camera is not located in an environment

 

 

with zero light.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

34

C3432M-F (6/08)

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Pelco C3432M-F manual Troubleshooting

C3432M-F specifications

The Pelco C3432M-F is an advanced network camera that combines high-performance imaging capabilities with robust features tailored for various security applications. Designed for versatility and reliability, this camera is ideal for users looking to enhance their surveillance systems.

One of the standout features of the C3432M-F is its high-definition video resolution. With the ability to deliver 1080p full HD video, it ensures that images are clear and detailed, enabling users to identify subjects and discern important details even in challenging light conditions. The camera incorporates advanced image processing technology to enhance video quality, while also reducing noise and improving overall clarity.

The C3432M-F employs cutting-edge low-light performance technology, allowing it to capture high-quality images even in dimly lit environments. This is particularly beneficial for nighttime surveillance or in locations where ambient lighting is limited. The camera’s infrared (IR) capabilities ensure effective monitoring in complete darkness, with an impressive range for clear visibility.

This model also includes motorized varifocal lens capabilities, providing users with flexibility to adjust the focal length and field of view. This feature allows for easy installation and adjustment, accommodating various surveillance needs without the need for additional lenses. The motorized zoom functionality simplifies operation and improves situational awareness.

Another significant characteristic of the Pelco C3432M-F is its integration with advanced network technologies. It supports Power over Ethernet (PoE), which simplifies installation by allowing power and data transmission through a single cable. This can drastically reduce the complexity and costs associated with installation, especially in large security setups.

The camera is also equipped with advanced analytics features. These allow for intelligent video monitoring, including motion detection and intrusion detection capabilities. Users can receive alerts and notifications in real-time, significantly enhancing the responsiveness of security measures.

Moreover, the C3432M-F is designed to withstand various environmental conditions, making it suitable for both indoor and outdoor installations. Its durable housing can withstand elements, ensuring reliable performance across diverse settings.

In summary, the Pelco C3432M-F is a feature-rich network camera that offers high-definition video, exceptional low-light performance, flexible installation options, and intelligent analytics. Its robust design and advanced technologies make it an excellent choice for comprehensive and reliable surveillance solutions.