Pelco C3432M-F manual Problem, Possible Cause, Suggested Remedy, Image too light

Models: C3432M-F

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Problem

Possible Cause

Suggested Remedy

 

 

 

Image too light

Installation error

• Check DIP switch settings.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

Image only

Color level setting

• Check DIP switch settings.

displayed in

 

• Use a service connector to check camera operation.

black and white

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

 

IR cut filter setting

• Check DIP switch settings.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Add direct light to camera. Wait 30 seconds to see

 

 

if IR cut filter is functioning.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

Flickering in

Flickerless setting

• Check DIP switch settings.

image

 

• Check power supply specifications.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

Camera not

No camera power

Verify the camera is powered correctly with PoE or

discovered

 

with 24 VAC. Confirm power consumption with Web

 

 

interface of PoE-capable switch or through blinking

 

 

green LED during camera power up.

 

 

 

 

Network conflict

• Verify the camera is physically connected to the

 

 

same network as the PC running the Device Utility.

 

 

• The utility will not work on a network that blocks

 

 

multicast traffic.

 

 

• Confirm the green LED blinks when power is

 

 

applied to the camera, indicating network

 

 

connectivity.

 

 

 

C3432M-F (6/08)

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Pelco C3432M-F manual Problem, Possible Cause, Suggested Remedy, Image too light