Symptom

Possible solutions

 

 

No digital channels

• Contact your dealer about the Digital Video

 

Broadcasting Terrestrial signal availability in your country.

 

 

One or a few tiny spots on

• This symptom is not a problem. The liquid crystal

the screen that do not

panel is built with very high precision technology

change colour along with

giving you the fine picture details. Occasionally, a

the video picture

few non-active pixels may appear on the screen

 

as a fixed point of red, blue, green or black.

 

Note : this does not affect the performance

 

of the set.

 

Intermittent or flickering • Noise is displayed if the connected digital equipment such

picture in HD mode

as DVD player or Set-Top box failed. Check user

 

manual of the digital equipment you are connecting.

 

• Use a standard-compliant (high-quality) HDMI to DVI

 

cable.

No sound or picture but

• Press the

key on the remote control.

front panel red light is on

 

 

 

 

PC modes do not

• Check whether connections are correct. (see page 49).

work

• Check whether the source is correctly selected.

 

Press

button to enter Source list and select the

 

correct source.

Check whether you have configured the computer to a compatible display resolution (see page 49).

Check graphic card setting of PC.

S-Video colour

• Check whether SVHS cable is properly connected.

becomes faint

• Press the P + key on the remote control to do a

 

channel up and then press the P – key to do a

 

 

channel down.

 

 

 

 

Black bar on top and

• Change PC refresh rate to 60 Hz.

 

bottom of screen in

 

 

PC mode

 

 

 

 

 

AC3 not available

• AC3 is not supported for this set. Use the

key

 

on the remote control to select an alternative audio.

 

 

TV antenna cannot be

• Some TV antennas need to be powered by the set.

powered by set

This set does not support such a feature.

 

 

 

Changing from one

• Pay TV channels are encoded by the cable provider and

channel to another

take a longer time to decode. This is normal behaviour

channel takes a long time

and no action is required.

 

 

 

Cannot access digital

• Check whether TV is in analogue mode. If it is, press

menu

key to switch to digital mode.

 

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Philips 20HF5335D,26HF5335D, 32HF5335D Symptom Possible solutions No digital channels, One or a few tiny spots on, Work