34 Troubleshooting

Below is a list of symptoms you may encounter with your TV. Before you call for service, make these simple checks.

Symptom

Possible solutions

 

 

No display on screen

• Check whether power cord is properly connected into the

 

mains socket and to your TV. If there is still no power,

 

disconnect plug. Wait for 60 seconds and re-insert plug.

 

Switch on TV again.

 

• Press the

key on the remote control.

 

 

Poor reception

• Check antenna connection to the TV and to the wall antenna

(snowy noise)

socket.

 

 

• Try manually adjusting your picture (see page 30).

 

• Have you chosen the right TV system? (see to page 30).

 

• Press the

key to check the signal strength.

 

 

No picture

• Verify if the supplied cables are connected properly (The

 

aerial cable to the TV, the other aerial to your recorder, the

 

power cables,....).

 

• Verify if you have selected the correct source.

 

• Verify if the child lock has been switched off.

No sound on

• Check whether the correct TV system is selected (see page 30).

certain channels

 

 

 

 

No sound

• Verify if the volume is not at the minimum.

 

• Check that the mute ( ) mode is not on. If mute mode

 

is on, press the

key to deactivate mute mode.

Verify the connections between the optional equipment and the TV.

Sound interference

• Try switching off any electrical appliances to prevent

 

interference, for example, hairdryer, vacuum cleaner.

 

 

 

Unable to understand

• Press the

key to exit menu from screen.

the selected language

 

 

 

on screen to operate

• Press the

key again to display menu.

set in digital mode

• Press the

key to select the second item on the menu and

 

the

key to enter into the next menu level.

 

• Press the

key again and use the key to select the fifth

 

menu item.

 

 

• Press the

key to enter into the next menu level.

 

• Press the Î ï keys to select correct language.

 

• Press the

key to confirm selection.

 

• Press the

key to exit menu.

 

 

 

TV not responding

• Move

closer to the receiver at the front of the TV.

to remote control

• Check the placement of the batteries.

 

• Try changing the batteries.

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Philips 15/20HF5234, 20HF5335D,26HF5335D, 32HF5335D manual Troubleshooting