On-Screen Display

install SmartControl to ensure proper driver is installed.

Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do? A. If the following actions were executed, the monitor driver may need to be re-installed.

Change video graphic adapter to another one

Update video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager. If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.

Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened?

A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies' web site. Install the driver. Remove SmartControl, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips' web site for any updated SmartControl driver available.

Q5. When I click on Product Information, only partial information is shown, what happened?

A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies' web site. Install the driver. Remove SmartControl, and re-install it once more.

Q6. In a monitor with the LightFrame feature, when LightFrame is enabled, sRGB adjustment in SmartControl is not responding, why?

A. When LightFrame is enabled, the sRGB adjustment is disabled automatically. To use sRGB, you need to disable LightFrame first.

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