Philips 20DV6942/37 user manual Troubleshooting

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TROUBLESHOOTING

No Power

•Check the power cord. Disconnect the power cord from power, wait 10 seconds, then reinsert the plug into the outlet. Press POWER y again.

•Make sure the power outlet is not controlled by a wall switch.

•Be sure a fuse has not blown on the AC power strip, if one is in use.

No TV Channels

•Make sure the Cable TV signal or Antenna is connected securely to the 75 OHM ANTENNA INPUT on the rear of the TV/DVD.

•Activate Auto Search to find all available channels.

•Press TV/AV/DVD repeatedly to put the unit in TV mode.The current channel number will appear briefly in the top left corner of the screen.

•Check the AutoLockTM settings. Make sure CH Lock is OFF or enter your secret code to access TV channels.

No Sound

•Check the MUTE button on the remote control.

•If you are connecting the TV/DVD to other equipment, check the cable connections between the equipment. Connect RIGHT OUT jacks to RIGHT IN jacks, LEFT OUT to LEFT IN, etc.

Remote Does Not Work

•Check the batteries. If necessary, replace them with AAA Heavy Duty (Zinc Chloride) or Alkaline batteries.

•Press TV/AV/DVD to put the unit in TV, DVD, or Video mode. TV features only work with the unit in TV mode, DVD menus are only available in DVD mode, etc.

•Point the remote control toward the front of the TV/DVD, not at other equipment.

Disc will not play.

•Insert a playable Disc. You may play DVDs; Audio CDs; MP3/JPEG files on a finalized CD-R, CD-RW or Picture CD; finalized DVD+Rs or DVD+RWs; or Video CDs.

•Place the Disc correctly in the recesses in the Disc tray. If the Disc is one-sided, place the Disc in the tray with the label facing up and the shiny side facing down. If the Disc is two-sided, make sure the label of the side you want to play is facing up.

•Clean the Disc.

•Check Parental controls and adjust as necessary.

•Press TV/AV/DVD repeatedly to put the unit in DVD mode.The large DVD logo will appear on the screen. Disc features are only available in DVD mode.

Disc feature is not available.

•An “” will appear on the screen if you try a feature that is not available. Some fea- tures are available only during play, while others are available only if play is stopped. If you cannot access a feature, try stopping or starting play, or changing Discs, then try the feature again.