Polycom Kirk | Troubleshooting |
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General Information
Troubleshooting
The handset freezes.
áRemove and replace battery pack. Press left softkey to turn on the handset.
The handset does not ring.
áCheck whether Silent mode is turned On.
The handset cannot find a system ID at Create Login.
áCheck whether the system is set to allow subscriptions.
The handset cannot subscribe even if system ID has been found.
áCheck if Authentication Code is necessary.
Not possible to turn on the handset.
áCheck if battery is connected. If yes, charge the battery.
The handset turns off when receiving a call and going
áCharge the battery. If still a problem change the battery as it might be defective.
Information
Error information
Improper function of the handset might be related to the infrastructure to which the handset is connected to.
Before declaring a handset for repair be sure that the main system is operating properly.
68 | Polycom, Inc. |
