The picture does not fit the screen; it is too big or too small:
•• Try using a different picture format. The picture position is incorrect:
•• Picture signals from some devices may not fit the screen correctly. Check the signal output of the device.
Sound issues
There is a picture but no sound from the TV:
Note
•• If no audio signal is detected, the TV automatically switches the audio output off — this does not indicate malfunction.
•• Check that all cables are properly connected.
•• Check that the volume is not set to 0.
•• Check that the sound is not muted. There is a picture but the sound quality is poor:
•• Check that the sound settings are correctly set.
There is a picture but sound comes from one speaker only:
•• Verify that sound balance is set to the centre.
HDMI connection issues
There are problems with HDMI devices:
•• Note that HDCP support can delay the time taken for a TV to display content from a HDMI device.
•• If the TV does not recognise the HDMI device and no picture is displayed, try switching the source from one device to another and back again.
•• If there are intermittent sound disruptions, check that output settings from the HDMI device are correct.
•• If a
Computer connection issues
The computer display on the TV is not stable:
•• Check that a supported resolution and refresh rate is selected on the computer.
•• Set the TV picture format to unscaled.
Others
When should I use SmartContrast feature?
•• SmartContrast feature is designed for enhancing movies as well as playing some games, as it enhances contrast ratio in dark moving scenes.
•• Factory default is “Off”
•• For office usage or internet applications it is recommended to turn SmartContrast “Off
Power LED turn on for Auto program update
•• In a case of auto s/w update, the unit will be turned on automatically for software updates. There will be no video or audio when doing the updates. The unit will also be returned to normal when software updates are completed.
Timing setting:
•• Suggest do the time setting after scan TV channels to synchronize the time zone. This will facilitate any auto software updates being active in the right and designated time period provided by the TV broadcasting system makers.
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