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Kensington Security Slot (if present)
Your TV is equipped with a Kensington Security Slot, to prevent it from getting stolen. An
The Kensington lock is a
®Kensington and MicroSaver are registered US trademarks of ACCO World Corporation with issued registrations and pending applications in other countries throughout the world. All other registered and unregistered trademarks are the property of their respective owners.
Troubleshooting Tips
Symptoms | Possible Causes | What you should do | ||
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No display on screen | • | Faulty power supply | • Check whether power cord is properly connected into the mains socket. If there | |
| • TV’s Power not turned |
| is still no power, disconnect plug. Wait for 60 seconds and | |
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| on |
| TV again. |
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| • Press the POWER key on the TV and wait for | |
| • TV go to standby after | • Press the POWER key on the remote control. | ||
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| 10min without video. |
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| • Faulty aerial and cable | • Check whether euroconnector cables or aerial sockets are properly connected. | ||
| • | Wrong source selected. | • | Check whether the source is correctly selected. Press AV+ button to enter |
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| Source list and select the correct source. |
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Poor reception | • | Faulty antenna connection | • | Faulty antenna connection |
(snowish picture and | • | Weak transmission |
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noise | • | Wrong TV system | • Have you chosen the right TV system? (refer to page 5). | |
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Reddish picture in | • | Wrong setting of DVD | • Set the DVD player to the correct output video format. | |
AV1/2/3 |
| player |
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No sound | • | Zero volume level | • Try increasing volume. (You will not see the volume indication if OSD set to | |
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| minimum) |
| • | Sound muted | • Check that the sound is not muted. | |
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| • Aim remote control directly at sensor on front of TV. | |
| • | Wrong audio selection | • Go to menu => Setup => Source => Analog Audio In => select AV1 | |
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Sound interference | • | Electrical appliances | • Try turning off any electrical appliances, for example, hairdryer, vacuum cleaner | |
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| interference |
| that are in use. |
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Interference lines | • | Wrong detection of | • Check whether power cord is properly connected | |
seen on |
| signal | • Press the CH/PAGE +/– key on the remote control and do a channel up | |
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| followed by a channel down. |
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| • Make sure no composite video are connected on the same AV input. | |
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Intermittent or | • | * HDCP (see glossary) | • Noise is displayed if the connected digital equipment’s (DVD player or | |
flickering picture on |
| authentication failed |
| box) *HDCP authentication failed. Check user manual for the digital equipment |
in HDMI |
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| you are connecting. |
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| • Use a HDMI compliant cable. | |
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| • Try unplugging the HDMI cable and replugging it back. | |
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Black bar on top and | • | PC refresh rate too high | • Change PC refresh rate to 60 Hz. | |
bottom of screen in |
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PC mode |
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Picture position | • | Slight differences in output | • When displaying a High Definition signal from the YPbPr inputs or HDMI input, if | |
adjustment |
| signals from different brands |
| necessary, you can adjust the picture position to the center of the screen with the |
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| and types of HD sources |
| cursor left/right or up/down buttons on the remote control. |
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Occasional appearance | • | Characteristic of liquid | • This symptom is not a problem. The liquid crystal panel is built with very high and | |
black spots on the |
| crystal panel |
| precision technology giving you the fine picture details. Occasionally, a few |
screen (LCD TV only) |
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| black. Note that this does not affect the performance of the set. |
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PC modes do not | • | Wrong connections | • Check whether connections are correct. | |
work | • | Wrong source selected. | • Check whether the source is correctly selected. Press AV+ button to enter | |
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| Source list and select the correct source. |
| • | Wrong display resolution | • Check whether you have configured the computer on a compatible display | |
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| resolution. |
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TV not responding |
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| • Check if the remote control is in TV mode. | |
to Remote control |
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| • Check if the green led blink when using remote control. | |
| • Wrong polarity of batteries | • Check polarity of the batteries. | ||
| • | Flat batteries. | • Try changing the batteries. | |
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