Tips

Symptoms

 

Items to Check and Actions to follow

 

 

 

 

 

 

 

 

 

Poor Picture

 

Have you selected the correct TV system in the manual installation menu?

 

 

Is your TV or house aerial located too close to loudspeakers, non-earthed audio equipment or neon

 

 

 

lights, etc.?

 

 

 

 

 

 

• Mountains or high buildings can cause double pictures or ghost images.

 

 

 

Sometimes you can improve the picture quality by changing the direction of the aerial.

 

 

• Is the picture or teletext unrecognisable? Check if you have entered the correct frequency.

 

 

 

See Installation, Manual installation, p. 8.

 

 

 

 

 

 

No Picture

 

Are the supplied cables connected properly ? (The aerial cable to the TV, the other aerial to your

 

 

 

recorder, the power cables.)

 

 

 

 

 

• Has the child lock been switched off ?

 

 

 

 

In case of weak or bad signal, consult your dealer.

 

 

 

• Check if you selected the correct source.

 

 

 

 

 

 

No photo, music

 

• Check if the source complies with a supported code.

 

or video play or in

 

 

 

 

 

 

 

poor quality only

 

 

 

 

 

 

 

 

 

 

 

Digital distortion

 

The low quality of some digital picture material may be the cause of digital image distortion. In this case

 

 

 

select the Soft setting using the Picture menu, Smart Picture, without changing the picture settings

 

 

 

manually.

 

 

 

 

 

 

Select Digital STB in the Source menu (p. 13) to automatically switch to the Soft setting.

 

 

 

No sound

 

• No sound on any channel? Check the volume isn’t at minimum.

 

 

• Is the sound interrupted with the mute key ¬?

 

 

 

 

 

 

Good sound but poor

 

Adjust the contrast, colour, tint and brightness setting.

 

colour or no picture

 

 

Try another smart picture setting.

 

 

 

 

 

No solution found

 

Switch your TV off and then on again once. Never attempt to repair a defective TV yourself.

for your picture or

 

Check with your dealer or call a TV technician.

 

sound problem ?

 

 

 

 

 

 

 

 

 

 

 

Remote control

 

• Check if the remote control is in the correct mode.

 

 

 

• If your TV no longer responds to the remote control, the batteries may be dead.

 

 

• You can still use the MENU key and the -/+ keys on top of your TV.

 

 

 

Standby

 

Your TV consumes energy in the standby mode. Energy consumption contributes to air and water pollution.

 

 

Power consumption: < 1 W

 

 

 

 

 

 

No stable or not

 

• Check if you have selected the correct VGA mode in your PC.

synchronised VGA

 

• See HDMI connector, p. 28.

 

 

 

picture

 

 

 

 

 

 

 

 

 

 

Control of

 

The infrared signals of the screen may influence the reception sensibility of other peripherals

peripheral equipment

 

Solution: replace the batteries of the remote control of other peripheral equipment.

 

 

E.g. keep away a wireless headphone from within a radius of 1 meter.

 

 

 

 

 

 

 

België / Belgique

 

Ireland

 

Portugal

 

070 222 303

 

 

€0.17/min

01 601 1777

Local

2 1359 1442

Local

Danmark

 

 

Italia

 

Schweiz / Suisse / Svizzera

3525 8759

 

 

Local

199 404 041

€0.25/min

0844 800 544

Local

Deutschland

 

 

Luxembourg

 

Svenska

 

0180 5 356 767

 

€0.12/min

40 6661 5644

Local

08 5792 9100

Local

France

 

 

Nederland

 

Suomi

 

08 9165 0005

 

 

€0.23/min

0900 8407

€0.20/min

09 2311 3415

Local

E§§A™

 

 

Norge

 

United Kingdom

 

0 0800 3122 1280

¢ˆÚ¿Ó

2270 8111

Local

0906 1010016

£0.15/min

España

 

 

Österreich

 

 

 

902 888 784

 

 

€0.15/min

0820 901114

€0.20/min

 

 

36

Page 36
Image 36
Philips 37PF9730/10 instruction manual Tips, Check if the source complies with a supported code