Philips 6400 - page 59

iProntoUser Guide

Troubleshooting

In this chapter you can find some useful instructions to solve problems that you may encounter while using your

iPronto. You can find more elaborate and frequently updated information in the Frequently Asked Questions section at

http://www.pronto.philips.com.

The soft buttons on my touch screen do not respond properly

It might happen that the buttons on your touch screen do not respond properly, for example when you have to tap to the

left of the button instead of on the button. In this case, you should recalibrate the touch screen. Calibrating enables the

iPronto to place the icons on the touch screen in line with their functions. See Calibrating the Touch Screenon page 16.

My iPronto switches off automatically

The iPronto has a power off time out function to save power. You can change the power off time out in the System

Settings. See Adjusting the Power off Time Outon page 18.

Devices do not respond to the commands I send

■Make sure to point the iPronto’s sending eyetowards the A/V or home control device.

■Make sure there is no obstructionbetween the iPronto and the A/V or home control device.

■Check the battery statusin the status display.

■Check if your device understands Philips IR codes. You can find this information in your device’s manual. If your

device does not understand Philips IR codes, you can:

■Learn the IR code from the existing remote control. See Learning IR Codeson page 38.

■Define a new brand with iProntoEdit. See Using iProntoEditon page 41 or consult iProntoEdit Help in the Help

menu of iProntoEdit on your PC for more information.

■Make sure the RF settingsare set correctly. You can check the RF settings in iProntoEdit.

■If you operate the A/V or home control device without the NetX, the RF settings should be set to IR enabled.

■If you operate the A/V or home control device with the NetX, the RF settings should be set to RF enabled.

You can find more information in iProntoEdit Help in the Help menu of iProntoEdit on your PC.

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