Philips BDP7200 manual Troubleshooting, Problem Tip, Disc, Files for DVD, and 999 files for CD

POWER

GENERAL

TROUBLESHOOTING

Problem	Tip
No reaction to the remote	Connect the product to the power outlet.
control.	Point the remote control at the product.
	Insert the batteries correctly.
	Insert new batteries in the remote control.
No video signal on the display	Turn on the TV.
device.	Set the TV to the correct external input.
	Select the correct video resolution using [OUTPUT] on the front panel.
	Press and hold [B(PLAY)] on the front panel for 5 seconds to change the
	setting back to its default.
No audio / video signal on the	If the unit is connected to the unauthorized display device with an HDMI
display device via HDMI cable.	cable, the audio/video signal may not be output.
No high-definition video signal	Does the disc contain high-definition video? High-definition video is not
on the TV.	available when the disc does not contain it.
	Does the TV support high-definition video? High-definition video is not
	available when the TV does not support it.
No audio signal from the	Assign the audio input of the TV to the corresponding video input.
loudspeakers of the TV.
No audio signal from the	Turn on the audio system.
loudspeakers of the audio	Set the audio system to the correct external input.
system.
	Increase the volume level of the audio system.
No 5.1-channel audio from the	Does the disc contain 5.1-channel audio? The 5.1-channel audio is not
loudspeakers of the audio system	available when the disc does not contain it.
	Does the audio system support 5.1-channel audio? The 5.1-channel audio is
	not available when the audio system does not contain it.
	In the settings menu, set “HDMI Audio” to “Off”.
Cannot play back a disc.	Make sure that the product supports the disc.
	Make sure that the Blu-ray Disc player supports the region code of the DVD or BD.
	(BD: A: DVD: All or 1)
	For DVD+RW/+R or DVD-RW/-R, make sure that the disc is finalized.
	Clean the disc.
Cannot play back JPEG files from	Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
a disc.
Cannot play MP3 files from a disc.	Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format.
	Make sure that the bit rate of the MP3 files is between 112 and 320 kbps.
	Make sure that the sample rate of the MP3 files is 32kHz, 44.1kHz or 48kHz.
Cannot play back Windows Media TM	Make sure that the sample rate of the Windows Media TM Audio files is
Audio files from a disc.	44.1kHz or 48kHz.
Cannot play back DivX® files from	Make sure that the file extension is .avi, .AVI, .divx or .DIVX
a disc.
in the upper right hand	The operation is not possible.
corner of the screen.
Cannot find a JPEG file.	Make sure that the selected group (folder) does not contain more than 9,999
	files for DVD, and 999 files for CD.
	Make sure that the file extension is .wma or .WMA, .jpg, .JPG, .jpeg or .JPEG.
Cannot find an MP3 and Windows	Make sure that the selected folder does not contain more than 9,999 files for
MediaTM Audio file.	DVD, and 999 files for CD.
	Make sure that the file extension is .mp3 or .MP3.

40 EN

E5E10UD_EN.indb 40

12/28/2007 9:25:57 AM