Philips C221S3 user manual General FAQs, Monitor FAQs

7.Troubleshooting & FAQs

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

	7.2	General FAQs
	Q1:	Is the LCD screen resistant to
Ans.:		scratches?
		In general it is recommended that
		the panel surface is not subjected to
		excessive shocks and is protected from
		sharp or blunt objects.When handling
		the monitor, make sure that there is
		no pressure or force applied to the
		panel surface side.This may affect your
		warranty conditions..
Q2:		How should I clean the LCD surface?
Ans.:		For normal cleaning, use a clean, soft
		cloth. For extensive cleaning, please use
		isopropyl alcohol. Do not use other
		solvents such as ethyl alcohol, ethanol,
		acetone, hexane, etc.
Q3:		Are Philips LCD monitors Plug-and-
Ans.:		Play?
		Yes, the monitors are Plug-and-Play
		compatible with Windows 7/Vista/XP.
Q4:		What is Image Sticking, or Image
		Burnin, or After Image, or Ghost Image
Ans.:		in LCD panels?
		Uninterrupted display of still or static
		images over an extended period
		may cause "burn in", also known as
		"after-imaging" or "ghost imaging", on
		your screen. "Burn-in", "after-imaging",
		or "ghost imaging" is a well-known
		phenomenon in LCD panel technology.
		In most cases, the "burned in" or
		"atter-imaging" or "ghost imaging" will
		disappear gradually over a period of
		time after the power has been switched
		off.
		Always activate a moving screen saver
		program when you leave your monitor
		unattended.
		Always activate a periodic screen

refresh application if your LCD monitor will display unchanging static content.

Warning

Failure to activate a screen saver, or a periodic screen refresh application my result in severe “burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Q5: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native resolution of 1920 x 1080 @ 60 Hz. For best display, please use this resolution.

	7.3	Monitor FAQs
	Q1:	My monitor is not recognized by my
Ans.:		laptop OS.
		a. Ensure that you have installed the
		supplied driver/software bundled with
		your monitor.
		b. You can download the latest
		“DisplayLink” driver from http://www.
		displaylink.com/support/downloads.
		php
		c. You may have to re-boot your laptop
		in order to recognize the monitor
		correctly.
	Q2:	My monitor does not display picture,
Ans.:		flickers, shuts off and on.
		The monitor requires minimum USB 2.0
		port connection. It will not work with
		older USB 1.x standard.
Q3:		My monitor does not start up with my
		stand alone desktop PC. I cannot see
Ans.:		anything with Desktop PC.
		Please note that the monitor is not
		designed to work with DOS yet. It
		is meant to be used as a “secondary
		display”, therefore it must be used with

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