Philips DVDR3575H/37 manual 116 EN

TROUBLESHOOTING

GENERAL

HDD HDD/DVD

PLAYBACK

DVD

EDITING HDD / DVD

TV aspect ratio does not match	• Check the TV Aspect Ratio. (Refer to page 110.)
your TV screen.	• A different aspect ratio will be used when the aspect ratio specified by
	the disc is not supported by this unit.
Playback picture is distorted.	• During fast forward or fast reverse, playback picture may be distorted.
Color of the picture is abnormal.	This is not a malfunction.
	• Connect to TV directly. When you connect this unit with the television
	via VCR or other devices, the picture may be distorted due to the copy-
	protection signal.
	• Check if the cables are damaged.
	• Keep the equipment which may cause electrical disturbances, such as a
	cellular phone, away.
There is no sound, or no subtitle.	• Turn on all connected devices.
	• Check if the external input channel is set correctly.
	• Check if the connections are made securely and correctly.
	• If using the HDMI connection, sound is not output when “HDMI Audio”
	is set to “OFF”.
	• Check the RCA audio cable connection. If you are using HDMI-DVI
	conversion cable, you must connect the RCA audio cable, too.
	• If using the HDMI connection, check whether the output format of this
	unit (HDMI FORMAT) matches the supported input format of other
	connected device.
Playback does not start from the	• Resume function may be activated. Refer to page 72 to cancel the
beginning.	resume point.
Playback is impossible.	• Check the external input channel. In USB mode, you cannot play back
	the titles in HDD/DVD.
HDD playback suddenly stops.	• When DVD recording finishes during HDD playback, the unit will stop
	the HDD playback, and start writing data to the DVD. This is not a
	malfunction.
Playback cannot be performed.	• Check if the playable disc is inserted.
	• Check if the disc is loaded correctly with the labeled side facing up.
	• Discs made on other devices or on personal computers cannot be
	played back on this unit unless it is finalised on the device.
	Even if it is finalised, the performance of those discs are not guaranteed
	on this unit.
	• The disc may be dirty or flawed. Clean the disc.
	• Check if all the connections are made correctly.
	• Check the parental lock setting. (Refer to page 104.)
	• Playback of DVD is prohibited from 2 minutes before the programmed
	start time of a timer recording when the recording media is DVD.
There is no sound, or no subtitle.	• Check if the “Disc Audio” is set correctly. (Refer to page 105.)
	• There is a possibility that the selected subtitle language is not
	supported by the disc.
Digital audio setting cannot be	• If the audio source is in the Dolby Digital format, set the Dolby Digital
changed to main audio (L), sub	Setting to “PCM” in “Playback” menu. (available only for DVD) (Refer to
audio (R) or combination of both.	page 105.)
Audio language or the subtitle	• Multilingual subtitles are not supported by the disc.
language of the DVD cannot be	• Some audio languages or the subtitle languages can be changed only
changed.	from the disc menu. Please refer to the disc’s manual.
Camera angles cannot be changed.	• Even though the multi-angle feature is supported by the disc, that does
	not mean all the scenes are shot from multi-angles. Changing angles are
	available only for those scenes shot from the multi-angle.
The disc cannot be played back on	• Some DVD players do not play back the disc made on other recorder.
other player even though it is	Refer to the manual of the unit.
finalized properly.
Titles cannot be edited or deleted.	• The titles or the disc itself may be protected. Cancel the protection by
	following the steps on page 93 for title protection and page 59 for disc
	protection.
Dubbing cannot be executed.	• When the number of the titles or the chapters exceeds the maximum
	recordable number, the dubbing will not be executed.
	• Dubbing of a “copy-once only” program is not possible with this unit.

116 EN

E2H40UD_v4.indd 116

2008/06/02 13:36:30