Philips DVDR3575H/37 manual Troubleshooting, 114 EN, Power General, Symptom, Remedy

TROUBLESHOOTING

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

POWER

GENERAL

Symptom			Remedy
The power does not turn on.			• Check that the AC power cord is connected securely.
			• Batteries of the remote control are weak.
The unit turns on automatically			• The unit turns on automatically 2 seconds before the timer recording.
without any operation.
The OSD language menu appears			• Finish up the language setting procedure by selecting a language in the
every time the power turns on.			OSD language menu. Press [OK] to activate the setting.
The unit does not function.			• “ ” or error message appears if the operation is prohibited.
			• Batteries of the remote control are weak or exhausted.
No picture, sound or menu appears on			• Check if the connections are made securely and correctly.
the screen.			• Check if the cables are damaged.
			• Check if a correct external input channel is selected on your TV. (Refer to
			page 21.)
			• Check if you have completed the channel setting. (Refer to pages 27 to 29.)
Clock setting and channel setting			• If a recording is in progress, these operations cannot be performed.
cannot be performed.
The unit does not operate properly.			• Moisture has condensed inside the unit. Remove the disc and leave the
			unit turned on for about 2 hours until the moisture evaporates. (Refer to
			page 5.)
The disc tray cannot be opened.			• Check the external input channel. In USB mode, you cannot open the
			disc tray.
Playback image freezes for a second.			• During the playback of 2 layered disc, picture may freeze for a moment
			when the 1st layer switches to the 2nd layer. This is not a malfunction.
“Repairing” appears on the TV screen.			• If there is a power failure or unplugging during recording, finalizing,
			formatting or editing (even after “Repairing” disappears), a repairing
			process will begin automatically just after turning the unit on again.
	Repairing
			It may take several minutes up to about several hours.
In a case you intend to cancel the			• If you intend to cancel the repairing process, press [OPEN/CLOSE A]
repairing process.			on the front panel, then select “Yes” and press [OK]. After that, press
			[OPEN/CLOSE A] to take out the disc. The disc canceled during the
	Do you want to cancel a repairing		repairing process MAY NOT work.
	process? When selecting “Yes”,
	the disc may not be usable.
		Yes
		No
	Repairing

The clock display does not appear in	• Check that the AC power cord is connected securely.
the front panel display.	• (In case of power failure) Check the breaker and clock setting.
When you forget the password for	• Please cancel the password and the set level. (Refer to page 104.)
parental lock.
No analog TV closed captions are	• If you are using HDMI connection to watch the TV programs through
output.	this unit’s tuner, analog TV closed caption cannot be output. Try using
	other connection.
DV signal cannot be input.	• Before connection, turn on the power supplies for both this unit and the
	DVC, and make sure that these units have stopped.
	• Only a “DVC-SD” signal can be input from the DVC to this unit. Other
	types of signals are not supported.
	• Do not connect any device other than the DVC. Even if a recorder or PC
	with another DV terminal is connected, the DV function will not operate.
	• If the DVC is not recognized after connection, turn off the power supply
	for the unit and re-connect the DVC.
The DVC cannot be operated with this	• Signal input or DVC operation from this unit may be disabled
unit.	depending on the type of DVC.
	• If a DVC signal cannot be input, use an external input (E1/E2) for analog
	connection via audio/video cables.
	• DVC control may be disabled depending on the type of DVC, even in a
	mode other than camera mode. In this case, switch to DVD control and
	execute the normal recording procedure while operating the DVC.

114 EN

E2H40UD_v4.indd 114

2008/06/02 13:36:29