The Customer Service Menu shows the following information:
− Line 1 : “HRS : nnnn” and SWID : “2US1-BBC-X.YY”
HRS:
Indicates the accumulated total of operational hours. (Shown in hexadecimal format.) (Standby hours are not
counted as operating hours).
SWID:
Software identification of the main micro controller (2US1-TTR-1.00)
LCHDR is the chassis name for the HDR2002 PTV.
• US1 is 2 letter and 1 digit combination to indicate the software type and the supported languages:
• US = NAFTA region
• 1 = Main Software language version number
• 2.045= sub-version number
− Line 2 : “CODES : xx xx xx xx xx xx xx ”
Error code buffer (see explanation of error codes above) Displays the last 7 errors of the error code buffer.
− Line 3 : “OPT xxx xxx xxx xxx xxx xxx xxx xxx”
Option bytes
Option bits control software and hardware functionality. An option byte or option number represents 8 of those
bits. Each option number is displayed as a number between 0 and 255. The set may not work correctly when
an incorrect option code is set. See Service Adjustments for more information on correct option settings
− Line 4: “SYSTEM : AUTO”
Indicates which color and sound system is installed for this preset:
− NTSC/PAL/SECAM
Complaints that may be caused by an incorrect system setting:
• no color
• colors not correct
• unstable picture
• noise in picture
To change the system setting of a preset:
Press the “MENU” button on the remote control
Select the INSTALL sub menu
Select the MANUAL STORE sub menu
Select and change the SYSTEM setting until picture and sound are correct
Select the STORE menu item
− Line 5 : “NO SIGNAL”
Indicates that the set is not receiving an “ident” signal on the selected source.
• no or bad antenna signal; connect a proper antenna signal
• antenna not connected; connect the antenna
• no channel / preset is stored at this program number; go to the INSTALL menu and store a proper channel at
this program number
• the tuner is faulty (in this case the CODES line will contain number 13 or 16); check the tuner and
replace/repair if necessary
Note: On some models (if the BM option is ON), BLUE MUTE is displayed when no signal is received.