Philips PPX2330, PPX2230 user manual Troubleshooting, Power Cycling, Problems, Solutions

Troubleshooting

Power Cycling

If a problem occurs that cannot be corrected with the instructions in this user manual (see also the help below), follow the steps given here.

1Switch the device off using the on/off switch on the side.

2Wait at least ten seconds.

3Switch the device on using the on/off switch on the side.

4If the problem repeats, please contact our technical customer service or your retailer.

Problems	Solutions
The Pocket Projector cannot be switched on	• Connect your computer or a compatible power sup-
	ply to recharge the internal battery. Make sure the
	Pocket Projector is switched off.
No sound from the external connected device	• Check the cables to the external device
	• Set the volume on the external device
	• Only the original cables from the device manufac-
	turer may function
Bad sound quality with your computer connection	• Check if the audio cable is connected to the comput-
	ers headphone socket or the line-out socket.
	• The volume setting on the computer should not be
	too high.
Only the initial screen appears and not the image from	• Check if the cables are connected to the right sock-
the external device	ets.
	• Please check that the external device is switched on
	• Check if the video output of the external device is
	switched on.
Only the initial screen appears and not the image from	• Check if the software at your computer has been
the connected computer	started.
Device switches to stand-by mode	• When the device is running for a long period of time,
	the surface becomes hot and a warning symbol
	appears on the projection. The device switches auto-
	matically to stand-by mode when it gets too hot.
	After the device has cooled down, you can continue
	playback by pressing any key.
	• When the battery does not have sufficient capacity,
	the device switches to stand-by mode. Connect the
	device to the power supply.
Devices changes from maximum level of brightness to	• When the environment temperature is too high, the
minimum level of brightness when the device is connec-	devices turns automatically from maximum level of
ted over USB to play videos.	brightness to minimum level of brightness in order to
	protect the high power LED.
	• Use the device with lower environment temperatu-
	res.
Device can not connect with an Android device (for ex-	• Deactivate the function „USB debugging“ in the set-
ample mobilephone/smartphone with Android operating	tings menu of your Android device before connec-
system) when connected via USB.	ting the Pocket Projector via USB; your Android
	device should be recognized as USB storage medium.

22 Philips · PPX2230 · 2330