HP Pro 6305 manual Troubleshooting Without Diagnostics

Table 8-11Solving Network Problems (continued)

Wake-on-LAN feature is not functioning.

Cause	Solution
S5 Wake on LAN is disabled (some models).	Enable the S5 Wake on LAN option in Computer Setup.
	Select Advanced > Device Options > S5 Wake on
	LAN.
Wake-on-LAN is not enabled.	To enable Wake-on-LAN in Windows 7:
	1.	Select Start > Control Panel > Network and
		Sharing Center.
	2.	Under Tasks, select Manage network
		connections.
	3.	Click Local Area Connection.
	4.	Click the Properties button.
	5.	Click the Configure button.
	6.	Click the Power Management tab, then select
		Allow this device to wake the computer.
	To enable Wake-on-LAN in Windows 8:
	1.	From the Start screen, type c, and then select Control
		Panel from the list of applications.
	2.	Select Network and Sharing Center, and then click
		the Ethernet link next to the connection.
	3.	Click the Properties button.
	4.	Click the Configure button.
	5.	Click the Power Management tab, then enable the
		appropriate Wake-on LAN option.
Network driver does not detect network controller.
Cause	Solution
Network controller is disabled.	1.	Run Computer Setup and enable network controller.
	2.	Enable the network controller in the operating system
		using Device Manager.
		To access Device Manager in Windows 7, click Start,
		select Control Panel, and then select Device
		Manager.
		To access Device Manager in Windows 8, from the Start
		screen, type c, select Control Panel from the list of
		applications, and then select Device Manager.
Incorrect network driver.	Check the network controller documentation for the correct
	driver or obtain the latest driver from the manufacturer’s Web
	site.

172 Chapter 8 Troubleshooting Without Diagnostics