Illustrated parts catalog | HP Pro 6305 guide

Spare part Description number

703596-001 System board for use in Windows 7 models (includes replacement thermal material)

703596-501 System board for use in Windows 8 Standard models

703596-601 System board for use in Windows 8 Professional models

716390-001 Card reader, 14-in-1, USB 2.0/3.0, 3.5-inch

716391-001 HP USB 3.0 Front Port Adapter

717219-001 AMD Radeon HD8490 PCIe x16 graphics card, 1 GB (for use with Windows 8)

720837-001 nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB (for use with Windows 8)

724937-001 1 TB hybrid hard drive (8-GB SSD)

724938-001 500 GB hybrid hard drive (8-GB SSD)

728562-001 Intel PRO/1000, single port, GbE, NIC

736835-001 Adapter, USB 3.0 to USB 2.0

44	Chapter 4 Illustrated parts catalog

Image 54

HP Pro 6305 manual Illustrated parts catalog

Contents

Maintenance and Service Guide Page About This Book Iii Iv About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis Page Troubleshooting Without Diagnostics 146 MT Specifications 216 Contacting Customer Support 184 SFF Specifications 217 Standard Configuration Features 1Microtower Configuration Product Features Microtower MT Front Panel Components1Front Panel Components Small Form Factor SFF Front Panel Components Small Form Factor SFF Front Panel Components2Front Panel Components Microtower MT Rear Panel Components Rear Panel Components Small Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel Components Serial Number Location 6Microtower Serial Number and Product ID Location Activating and customizing the software in Windows Activating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Downloading Windows 8 updates Click Settings Change PC Settings Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup F10 Utilities Computer Setup-File Computer Setup F10 Utility2Computer Setup-File Computer Setup-Storage 3Computer Setup-Storage Sata Emulation Removable Media BootStorage Options ESATA Port Max eSATA Speed Boot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-Security USB Security Network BootDevice Security Slot Security Master Boot Record Security System Security these options are hardware dependent Secure Boot DriveLock Security Computer Setup-Power 5Computer Setup-Power Option Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Bios Power-On Onboard Devices Bus OptionsDevice Options Recovering the Configuration Settings VGA ConfigurationAMT Configuration Microtower MT chassis spare parts Computer major componentsMicrotower MT chassis spare parts Access panel Power supplyIllustrated parts catalog Cables Misc parts ESATA port assembly, PCI card Fan duct assemblyUSB powered speakers Description Spare part number Hood sensor Drives Misc boards Sequential part number listing Spare part Description Number Illustrated parts catalog Microtower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Front bezel Description Spare part number Sata drive power cable Misc parts Rubber feet USB powered speakers not illustratedESATA port assembly, PCI card not illustrated Chassis stand Description Spare part number Hard drive Optical drive Sequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Electrostatic Discharge Information Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10% Preventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Grounding the Work Area Recommended Materials and EquipmentMethod Voltage General Cleaning Safety Precautions Operating GuidelinesRoutine Care Cleaning the Computer Case Cleaning the KeyboardCleaning the Monitor Power Supply Fan Service ConsiderationsCleaning the Mouse Tools and Software Requirements Cables and Connectors Lithium Coin Cell BatteryHard Drives Smart ATA Drives Sata Hard DrivesSata Hard Drive Cables Cable Management Hard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for Disassembly Computer Access Panel Description Spare part number Access panel 646825-001 Front Bezel Description Spare part number Front bezel 689377-001 Front Bezel Security Page Bezel Blanks 5Removing a Bezel Blank Bezel Blanks Memory DIMMsDDR3-SDRAM DIMMs Populating Dimm Sockets Installing DIMMs Page Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Wlan module Remove the access panel Computer Access Panel on System Board Connector System Board Label Color Component System Board Connections1System Board Connections Drives Media Drive Positions 2Drive PositionsGuide Screw Device 15Disconnecting the Optical Drive Cables Drives Removing a 5.25-inch or 3.5-inch Drive from a Drive BayPage Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 19Sliding the Drives into the Drive CagePage Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive 29Removing the Thermal Sensor Drives Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001 Front I/O Assembly Description Spare part number Front I/O assembly 646827-001 Power Switch/LED Assembly Page Heat sink Description Spare part number Heat sink 645326-001 Processor Speaker Description Spare part number Speaker 645330-001Page Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply System Board Processor Processor on Wlan module Wlan module on Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001 Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 104 Memory Populating Dimm Sockets Installing DIMMs Page Expansion Card 8Removing an Expansion Slot Cover 110 Page Page Wlan module Page Black ESATA Adapter Cable Sata Drives Installing and Removing Drives 15Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay 20Removing a 3.5-inch Drive Media Card Reader Shown 122 Installing a 3.5-inch Drive into a Drive Bay Page Page 27Installing Hard Drive Guide Screws 126 Removing and Replacing a Removable 3.5-inch Sata Hard Drive 30Removing the Thermal Sensor 128 Page Page Page Fan duct Description Spare part number Fan duct 636921-001 Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001 Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Memory modules Memory on Expansion cards Expansion Card on Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Refer to Helpful Hints on page 147 in this guide Solving General Problems 148 Troubleshooting Without Diagnostics1Solving General Problems Cause Solution Computer date and time display is incorrect Cause SolutionCursor will not move using the arrow keys on the keypad There is no sound or sound volume is too low Cause Solution Poor performance Cause Solution 150 Troubleshooting Without DiagnosticsCannot remove computer cover or access panel Cause Solution Go to Start All Programs Accessories Graphics subsystem 2Solving Power Problems Solving Power Problems152 Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Solving Hard Drive Problems 154 Troubleshooting Without Diagnostics3Solving Hard Drive Problems Storage Boot Order list Advanced Power-On OptionsNonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause Solution 4Solving Media Card Reader Problems Solving Media Card Reader Problems156 Troubleshooting Without Diagnostics Device Configuration Solving Media Card Reader Problems 157 Can not write to the media card Cause Solution 5Solving Display Problems Solving Display Problems158 Troubleshooting Without Diagnostics Blank screen no video Cause Solution Select Adjust screen resolution List, then under Appearance and Personalization 160 Troubleshooting Without Diagnostics Dim characters Cause Solution Image is not centered Cause Solution Select ImageControl/ Horizontal Position or Vertical 162 Troubleshooting Without Diagnostics Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution Solving Audio Problems6Solving Audio Problems Sound cuts in and out Cause Solution Advanced Device Options Internal Speaker 164 Troubleshooting Without DiagnosticsDevice Security System Audio Control Panel, and then select Device Manager Solving Printer Problems Line-in jack is not functioning properly Cause SolutionControl Panel , and then select Device Manager Printer will not turn on Cause Solution Solving Keyboard and Mouse Problems7Solving Printer Problems Printer prints garbled information Cause Solution Solving Keyboard and Mouse Problems 167 8Solving Keyboard Problems 168 Troubleshooting Without Diagnostics 9Solving Mouse Problems 10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems 169 Security USB Security 170 Troubleshooting Without Diagnostics Computer will not start Cause Solution Solving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 172 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution 174 Troubleshooting Without Diagnostics New network card will not boot Cause Solution Solving Memory Problems 12Solving Memory ProblemsOut of memory error Cause Solution Solving Processor Problems 176 Troubleshooting Without Diagnostics13Solving Processor Problems Security Network Boot Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Storage Boot Order 178 Troubleshooting Without Diagnostics Movie will not play in the DVD drive Cause SolutionCannot eject compact disc tray-load unit Cause Solution Solving USB Flash Drive Problems 15Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution Solving Front Panel Component Problems180 Troubleshooting Without Diagnostics System will not boot from USB flash drive Cause Solution Solving Internet Access Problems Solving Internet Access Problems 181Unable to connect to the Internet Cause Solution Solving Software Problems See the Worldwide Limited Warranty for terms and conditions Contacting Customer Support Why run HP PC Hardware Diagnostics Uefi How to access and run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device 1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended action Device Options NIC PXE Option Post Error MessagesROM Download to Disable to Devices Post Numeric Codes and Text Messages Display Adapter Failure Graphics display controller Under Storage DPS Self-test Control panel message Description Bios System Bios and ME firmware 2Diagnostic Front Panel LEDs and Audible Codes Device at a time and repeat this procedure Activity Beeps Possible Cause Recommended Action Activity Beeps Possible Cause Install a TXT capable processor Resetting the Password Jumper Cmos Clearing and Resetting the Cmos Cmos button Page Restoring and recovering in Windows System RestoreSystem Recovery System Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Backup and recovery in Windows Using recovery media Performing a system recovery Backing up your information Using the Windows recovery tools Follow the on-screen instructions Using Windows 8 operating system media purchased separately Battery Replacement Lift the battery out of its holder Figure A-2Removing and Replacing a Coin Cell Battery Type Type Japanese Power Cord Requirements General Requirements Country-Specific Requirements Country-Specific Requirements 215Country Accrediting Agency MT Specifications Appendix C SpecificationsTable C-1Specifications Table C-2Specifications SFF SpecificationsSFF Specifications Rated Input Current Index Installing SFF Resetting Number Torx T-15 screwdriver Sata SFF