Table
Drive not found (identified).
Cause | Solution |
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The device is attached to a SATA port that has been hidden in | Run the Computer Setup utility and ensure Device Available |
Computer Setup. | is selected for the device's SATA port in Security > Device |
| Security. |
|
|
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in |
| Advanced > |
|
|
Nonsystem disk/NTLDR missing message. |
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Cause | Solution |
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The system is trying to start from the hard drive but the hard | 1. Perform Drive Protection System (DPS) testing in system |
drive may have been damaged. | ROM. |
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System files missing or not properly installed. | 1. Insert bootable media and restart the computer. |
| 2. Boot to the windows installation media and select the |
| recovery option. If only a restore kit is available, then |
| select the File Backup Program option, and then |
| restore the system. |
| 3. Install system files for the appropriate operating system. |
|
|
Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive entry |
| in the Storage > Boot Order list. |
|
|
Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached to |
drive configuration. | the system board dark blue SATA connector. |
|
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Bootable hard drive is not listed first in the Boot Order. | Run the Computer Setup utility and select Storage > Boot |
| Order and ensure the bootable hard drive is listed |
| immediately under the Hard Drive entry. |
|
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Computer will not boot from hard drive.
Cause | Solution |
The device is attached to a SATA port that has been hidden in Computer Setup.
1.Check SATA cable connections.
2.Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security.
Boot order is not correct.
Run the Computer Setup utility and change boot sequence in Storage > Boot Order.
Solving Hard Drive Problems 155