Using the Windows recovery tools

To recover information you previously backed up:

▲From the Start screen, type h, and then select Help and Support. To recover your information using Automatic Repair, follow these steps:

CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. For additional information go to Help and Support. From the Start screen, type h, and then select Help

and Support.

1.If possible, back up all personal files.

2.If possible, check for the presence of the HP Recovery partition and the Windows partition: From the Start screen, type e, and then click Windows Explorer.

– or –

From the Start screen, type c, and then select Computer.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 8 operating system media and the Driver Recovery media (both purchased separately). For additional information, see Using Windows 8 operating system media (purchased separately) on page 210.

3.If the Windows partition and the HP Recovery partition are listed, restart the computer after Windows has loaded, and then press and hold Shift while clicking Restart.

NOTE: If the computer fails to boot to Windows after several attempts, the system will boot to the Windows Recovery Environment by default.

4.Select Troubleshoot, select Advanced Options, and then select Automatic Repair.

5.Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. From the Start screen, type h, and then select Help and

Support.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

Backup and recovery in Windows 8 209